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Amendment No. 2 to Non-Professional Services Agreement between November 1, 2022 City of San Leandro and ANI Private Security and Patrol, Inc. Page 1 of 2 EXHIBIT A SCOPE OF SERVICES Contractor will provide event security services on an as need basis at the Marina Community Center and the Senior Community Center during paid rental events. Contractor shall provide two security officers during each hour of requested service. Service requests will be made on a monthly basis and amendments to requests will be made as applicable. Contractor is responsible for reporting to the Recreation Division staff and supervisors during hours of service. Contractor shall ensure all security staff are properly trained and briefed prior to assuming role on property. Expectations of security officers for event security services include: • Signing in with the facility staff. • Establishing contact with the event host. • Monitoring all entrances and exits, making sure they are clear of furniture, stereo equipment, or other obstructions. • Regulating alcohol use and consumption. Hard alcohol is never allowed. Beer and wine is allowed and must be kept in the room of the event. Alcoholic beverages are not allowed in public spaces such as hallways, patios, and restrooms. • Enforcing all room capacities. • Monitoring guests for suspicious or unsafe behavior and unsupervised children. • Regular patrol the room that is being rented, as well as the hallways, kitchen, restrooms, outside patios, and parking lot. • Making sure all fire lanes are clear. • Do not allow crowds to form in front of building entrances. • Remaining professional at all times. No smoking, sleeping, reading, horseplay, or using cell phones, mp3 players, or other electronic devices. • Checking in regularly with facility staff and main event host. Contractor will also provide front desk security services at San Leandro City Hall. Contractor shall provide one security officer for requested business hours. Contractor is responsible for reporting to the Human Resources Department during hours of service. Contractor shall ensure all security staff are properly trained and briefed prior to assuming role on property. Expectations of security officer assigned to City Hall include: • Monitoring entrances/exits. • Greeting, checking in, and directing all visitors, providing customer service. • Enforcing protocols or rules in place. • Monitoring visitors for suspicious or unsafe behavior. • Responding to disruptive situations that may arise. • Remaining professional at all times. No smoking, sleeping, reading, horseplay, or using cell phones, mp3 players, or other electronic devices. • Checking in regularly with staff.