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•Parties agree to provide timely responses to task-related emails or phone calls to enable on-time completion of all assignments. •At least 24-hour notice cancellation shall be given by the Parties if required members for any scheduled meeting cannot attend. This shall allow sufficient time to cancel/re-schedule the meeting as soon as possible to keep the project on schedule. •Prerequisite data gathering, which may relate to an orientation call or requirements gathering meeting, must be completed prior to the scheduled meeting. A productive meeting requires that the data gathering be complete in advance of the meeting. Excluded from Services For the avoidance of doubt, the following services are not included: •Unless otherwise included in the Consulting service, evaluation of your current practices, policies, procedures, or personnel for the purposes of performance or other improvements. •Troubleshooting any issues related to your IT infrastructure, including computer software not provided by Brightly and/or GIS or other systems. •Migration of data from other systems or locations, unless specified on the Order Form. •Updating any of your source data. •Export of data to any other systems or third parties other than those specified on the Order Form. •Training in Predictor software/model development. Milestone Billing - Invoice Schedule Invoicing for the Predictor Enterprise Model Development service will be provided as delivery milestones are. Below is the schedule for the billing milestones and the related percentage. Predictor Enterprise Model Development Milestones Description Percentage Kickoff and Data Gathering Kickoff meeting and initial model preparation (Task 1)50% Workshop Sessions and Wrap Up Lifecycle model building, workshop sessions and wrap up (Task 2)50% 8