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<br />4 <br /> <br /> <br />OPERATIONAL TRANSITION PLAN <br /> <br /> Prior to the contract execution date, Consultant will identify the individual transition team members <br />from within their organization. Each member of the transition team will own specific areas of the <br />project. Clear definitions of each assignment will be outlined and agreed to by each individual <br />team member. These will also include scheduling of daily, weekly, monthly and q uarterly <br />meetings with the designated representatives responsible for on -going administration of the <br />contract. It is their recommendation that as early as six weeks prior to the contract start date, <br />weekly meetings should be held to discuss preparation for transition, coordination for any <br />upcoming events and functions, communications with mason and any other issues potentially <br />affecting, or affected by, the transition. <br /> <br /> Onsite Familiarization – The plan will include a period of onsite familiarization for each transition <br />team member. Consultant will thoroughly familiarize themselves with each employee designated <br />to work within their team. The goal is to become part of the community and to become stewards of <br />the operations rather than just parking operators. <br /> <br /> Policies and Procedures Manual - As part of the transition, Consultant will develop customized <br />Standard Operating Procedure (SOPP) manuals to specifically meet the contractual <br />requirements and the scope of work at all locations. The SOP manual will be submitted to the <br />City for approval no later than 30 days after the start date. The SOP will be adjusted as <br />necessary to meet the dynamic and evolving parking operations during the term of the contract. <br /> <br />TRANSITION CHECKLIST <br />In transitioning the parking operation, Consultant will develop customized checklist of all operational areas to <br />be addressed during the transition. We’ve included a visual below. Suggested areas would include: <br /> Operations Management Team <br /> HR Uniforms <br /> HR Employee Requirements <br /> HR Training <br /> HR Scheduling <br /> HR Policies and Amenities <br /> Website Development/Innovation <br /> Digital Marketing and Communications Plan <br /> Schedule On-Going Meets with City <br /> Operations Equipment <br /> Operations – Accounting <br /> Operations – System Documentation <br />DocuSign Envelope ID: 6B201A9F-1A3F-4388-A808-5A345DDB0A1C