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<br />Consulting Services Agreement between City of San Leandro and Last revised November 8, 2022 <br />NBS for Cost Allocation Plan, Comprehensive User Fee Study, & Development Impact Fee Study Exhibit A – Page 3 of 9 <br />market options. We are happy to include facility rental rates in the Fee Comparison <br />task for a survey of other municipalities’ charges. <br /> Development Impact Fees (covered in Task 4). <br /> Utility rates or property related fees subject to Proposition 218 requirements. <br />The following work plan includes the following steps from project initiation to completion. <br />TASK 3.1. DATA COLLECTION <br />This task is accomplished through Task 1, Project Commencement. We can combine the initial <br />data request for the Cost Allocation Plan and User Fee Study when conducting the projects <br />concurrently. <br />TASK 3.2. FEE STRUCTURE REVIEW <br />We will meet with each Department directly to review their existing fee structure and gather <br />staff’s ideas for modifying or enhancing current practices. We will identify and recommend <br />opportunities for streamlining fee structures as well as for addition of new fees that are in line <br />with current practices seen in other agencies. Discussion will include advantages and <br />disadvantages to fixed/one-time fees as well as deposit and actual cost billing structures. <br />Working with staff to determine the most effective and efficient type of fee structure based on <br />the organization, we will recommend and develop revisions to existing fee structures including <br />any deletion of fees, potential new fees, or changes in billing practices. Based on the results of <br />this discussion, we will incorporate the list of fees to be evaluated into the fee model template. <br />TASK 3.3. FACILITATED DATA COLLECTION <br />Working directly with each Department, we will Initiate review of the organizational, workload, <br />and time on task data needed to calculate the cost of providing each fee for service. We will first <br />communicate the steps necessary to develop data for justifying fees. Staff will be asked to <br />provide an estimate of time spent on various activities and services performed on an annual <br />basis, as well as on each individual fee for service activity. We will explore permit software <br />tracking and reporting capabilities that may enhance and streamline data collection efforts. We <br />will develop data collection materials and track progress weekly on data submittal activities. <br />Additionally, we will enter data into the fee model and ensure that the cost of service analysis is <br />defensible and reasonable. The product of this task will be a modeling of the complete <br />organizational, performance, and time requirements for the services under review in this study. <br />TASK 3.4. COST OF SERVICE ANALYSIS <br />We will determine the full cost of service on an annual basis for each department studied. The <br />analysis will reflect all identifiable direct and indirect costs of providing services and will also <br />incorporate applicable indirect costs, such as those defined by the City’s organizational <br />structure as well as the City’s annual Cost Allocation Plan.1 Total annual costs will be <br />segregated between fee-recoverable and non-fee recoverable services. <br />Fully burdened hourly rates will be calculated for each Department involved in the study. Rates <br />will consider the applicability of productive hours or direct-billed hours as the basis for <br />calculation, depending on the Department or service analyzed. <br /> <br />1 We will incorporate the results of the Cost Allocation Plan effort from Task 2 of the Work Plan <br />DocuSign Envelope ID: 7A84F803-3528-4F56-945D-63F8DD36D0C6