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Annual Action Plan <br />2023 <br />8 <br />OMB Control No: 2506-0117 (exp. 09/30/2021) <br />The CoC Results Based Accountability (RBA) Committee developed system level and program level <br />performance measures in 2017, and in 2018 the RBA Committee benchmarked those outcomes and set <br />performance targets. These measures and targets appear in county and city contracts for homeless <br />services. Alameda County Housing and Community Development Department supports CoC initiatives to <br />measure and evaluate performance by administering the HMIS and as a founding member of the CoC <br />Results Based Accountability Committee. <br />In 2022, to better center race equity, utilize additional data sources besides HMIS data, and cover <br />indicators of most importance and interest the CoC Practitioner Scorecard was revised. The new <br />scorecard has 13 indicators that will now be disaggregated by race/ethnicity (whereas in the past there <br />were none), has added measures to monitor coordinated entry and includes additional data from 211 <br />and census data. <br />The CoC utilizes the HUD system wide performance outcome measures for evaluating ESG funded <br />projects. The Results Based Accountability committee developed system performance outcomes into <br />measures for each component of the Housing Crisis Response System, including those funded by ESG <br />such as outreach, shelter and RRH. The Committee also developed measures for data quality and service <br />quality as well as outcomes. All jurisdictions within Alameda County administering local and federal <br />funds including ESG incorporate these new measures into funding contracts. For more information see: <br />http://www.everyonehome.org/measuring-success.html. All providers receiving ESG funds will be <br />contractually expected to meet or exceed performance standards. <br />The CoC will seat a new committee this year, the System Impact Committee, that will take the place of <br />the RBA Committee. The aim is to develop more in-depth and comprehensive system-wide data <br />monitoring tools that track outcomes in the Home Together Plan and other new committees that will be <br />seated soon including the Housing Capacity Committee and the Youth Committee. <br />CoC partners developed county-wide system standards to be implemented with related program <br />funding including Emergency Solutions Grant funds. The standards for assistance have been updated to <br />incorporate the use of the new assessment scoring tool and continuous prioritization. In addition, <br />Alameda County adopted standards for the operation of emergency shelters and all shelters funded <br />with County general funds and ESG funds are expected to comply with those standards. Those standards <br />include accepting persons referred by coordinated entry with no sobriety or income requirements for <br />receiving ESG assistance. <br />The CoC’s HMIS Committee and Workgroup works closely with the Homeless Management Information <br />System (HMIS) Lead. The committee collaborates with the HMIS Lead to update policies and procedures <br />related to HMIS operations, including a Privacy Plan, Security Plan, and Data Quality Plan. On an annual <br />basis, the HMIS Committee completes a monitoring process of the HMIS Lead to support ongoing quality <br />improvements. The work of the committee includes developing recommendations for changes to the <br />HMIS database, reviewing system-level data reports, and implementing the Data Quality Plan. <br />