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Consulting Services Agreement between City of San Leandro and Last revised 06/09/2023 <br />ConvergeOne for Infrastructure Managed Services Exhibit A – Page 3 of 26 <br />1. Managed Services Covered Technology (“Supported Products”) <br /> <br />The tables below summarize the products and systems that are eligible for support under this <br />SOW. Seller will provide the services as described in this SOW, only to the devices listed in the <br />tables below – Base Managed Service and Additional Managed Service at sites as indicated in <br />Attachment B (“Supported Sites”) of this SOW. <br /> <br />This table may be updated over the Term as needs and scope are defined by Customer. Any <br />changes to the Supported Products or the scope of the managed services to be delivered by <br />Seller to Customer pursuant to this SOW will be by mutual agreement of the Parties and <br />documented via the Contract Change Control process outlined in this SOW. <br /> <br />The solution described in this document is for support of the following equipment and volumes: <br /> <br /> <br />Base Managed Service (Foundation Managed Service) <br /> <br />Base Managed Services Systems: <br /> <br /> <br /> <br /> <br />Additional Managed Service (Optional): <br /> <br />Systems Eligible for Patch/Release Management: <br />Product Manufacturer Quantity One-Time <br />OnGuard - Watch Install deployed on client VM ConvergeOne 1 <br />List of One-Time products <br />DocuSign Envelope ID: EA0A1203-02DA-42E0-9D8C-A7B9368C06F7