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<br />Consulting Services Agreement between City of San Leandro and Last revised 5/21/22 <br />Dixon Resources Unlimited for Parking Management Services Exhibit A – Page 1 of 4 <br />EXHIBIT A <br /> <br />SCOPE OF SERVICES <br /> <br />Dixon Resources Unlimited (DIXON) is pleased to submit this proposal to continue to provide parking <br />consultant services to the City of San Leandro (City). Our uniquely qualified firm specializes in supporting <br />municipal parking and mobility programs across the country, consistently proving our ability to identify and <br />implement operations, management, and technology recommendations to transition municipal parking <br />operations to long-term, sustainable programs. <br />Parking Management Support Services <br />DIXON will work at the City’s direction to provide parking management support to optimize and maintain the <br />City’s parking operation. Services may include but are not limited to the following areas: paid parking, <br />enforcement optimization, permit management, data-driven parking management, active and future vendor <br />management, community outreach, marketing support, revenue reconciliation, and other parking <br />management impacts that may arise throughout the City. <br />DIXON will work as directed by the City to support the parking operation. Possible deliverables may <br />include, but are not limited to the following: <br />1. Project Management – DIXON will assign a dedicated Project Manager to serve as the single point <br />of contact for overall communications and project coordination with the City. DIXON will work at the <br />City’s direction to provide support services to address the City’s evolving priorities and ongoing <br />needs. Services will include: <br /> Preparation and participation in virtual City staff, commission, and Council meetings, as <br />required. <br /> General project support including monthly scheduled calls with City staff. <br /> <br />2. Procurement, Implementation, and Program Management Support for Parking Enforcement Services <br />– DIXON will develop the specification, identity solicitation objectives, and prioritize deliverables with <br />defined Service-Level Agreements (SLAs) that are supported by performance requirements which <br />can include liquidated damages, ensuring that RFP respondents remain accountable to their <br />performance commitments. This process will define financial penalties, compliance requirements, <br />and corrective action processes to safeguard the proposed solution and ensure performance and <br />system uptime, access, and revenue accountability. DIXON can define the phasing and evolution of <br />the procurement process, including recommendations for schedule, submission requirements, and <br />procurement management tools. We will clarify agreement/business terms, which will be <br />incorporated into SLAs and/or Key Performance Indicators (KPIs), draft procurement documents in <br />consultation with the City, and establish a framework through which to fairly evaluate respondents. <br />DIXON can provide support throughout the proposal evaluation process, including question <br />responses, reviewing proposals, preparing proposal comparison and cost matrices, supporting <br />interviews, and coordinating various vendor technology demonstrations, including potential sandbox <br />set-ups or other evaluation techniques that will provide City staff with the opportunity to thoroughly <br />consider all proposal offerings. DIXON will work at the City’s direction to provide implementation <br />support/project management services to address the City’s evolving priorities and ongoing needs <br />regarding the implementation of parking enforcement services. DIXON will participate in vendor