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Consulting Services Agreement between City of San Leandro and Last revised 6/16/2023 EBAC for CAP Grant: Family Resource Center Linkages Exhibit A – Page 1 of 3 EXHIBIT A SCOPE OF SERVICES The program model aims to benefit families by providing comprehensive services to address health disparities, strengthen resilience, and support economic stability and housing security. The services offered include prevention, response, and reduction of health disparities, increased access to food resources and distribution programs, resource navigation and support for economic stability, mental health and wellness support for parents/caregivers, and collaboration with school district Coor dination of Services Teams (COST). The Family Resource Specialist (FRS) plays a crucial role in directly assisting families to achieve economic stability and food security. The FRS provides case management services, outreach, and problem -solving to help families access various services such as domestic violence support, housing assistance, food programs, employment resources, and behavioral health services. EBAC's San Leandro Family Resource Center (FRC) acts as a hub for accessing services that promote economic stability, family wellness and resiliency, and violence prevention. The center offers service navigation, assistance with health coverage and food stamps enrollment, parent education and support activities, as well as concrete support like providing food and clothing. EBAC's services include directly assisting families in accessing services from both EBAC and other providers, supporting families with potential mental health needs through school COST meetings, offering education and support to help families find and retain permanent housing, providing housing information and support for unhoused families, assisting families in enrolling into food assistance programs, helping with unemployment applications, making referrals to promote economic and housin g stability, and maintaining relationships with district Parent Liaisons to reach vulnerable families. EBAC shall perform Medi-Cal Administrative Activities (MAA) to assist in the proper and efficient administration of the Medi-Cal Program by improving the availability and accessibility of Medi-Cal Services to Medi-Cal eligible and potentially eligible individuals and their families. These activities include: Medi -Cal Outreach, Facilitating Medi-Cal Application, Medi-Cal Non-Emergency Transportation, Contracting for Medi-Cal Services, Program Planning and Policy Development, Medi -Cal Administrative Activities Coordination and Claims Administration and Training. This includes but is not limited to: • To ensure that MediCal potentially eligible individuals, and their families where appropriate, served by the Contractor are informed of the Medi-Cal Program, how to access it, and assisted in accessing the MediCal Program, if needed. • To ensure that assistance is provided to MediCal eligible individuals, and their families where appropriate, in facilitating their receipt of services and activities in the MediCal Program. • Ensure all applicable County and State policies and procedures pertaining to MAA, as contained in memos, training materials, updates, and other written communications with MAA Contractors, are met. DocuSign Envelope ID: B16ECB49-B03A-4724-9CCF-59EB56448DCA