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Non-Professional Services Agreement between July 1, 2020 City of San Leandro and MV Transportation, Inc.—Exhibit A Page 2 of 14 B. ELIGIBILITY REQUIREMENTS The Flex Shuttle is intended for seniors and persons with disabilities. The CITY will determine eligibility criteria and assess applications. All registrants will be issued a membership card for presentation to shuttle bus drivers upon boarding. The CONTRACTOR will be responsible for the verification of all riders to ensure membership. Flex Shuttle Eligibility: • San Leandro Resident – Must live within the incorporated City limits. (CITY will determine eligibility) • 50 years old or older, or 18 years or older and East Bay Paratransit Certified Non-registrant Companion: • Eligible passengers will be able to travel with a non-registrant companion to assist with parcels and act as a Personal Care Attendants (PCA) if the registrant feels one is required. All companions must be identified at the time of ridership. C. CURRENT OPERATIONAL STATISTICS Number of Registered Program Participants • Approximately 265 Registered Riders Service Area • Flex Shuttle: City of San Leandro (Incorporated City Limits) Service Days • 3 days per week, Monday-Tuesday-Thursday • Approximately 13 holiday (non-service) days per year • Service on holidays is coordinated with CONTRACTOR in advance • Actual days of operation could change based on demand Hours of Operation • Shuttle Bus: 8:30 a.m. to 5:30 p.m. • Service will be provided during the hours listed above without a break in service for lunch or employee breaks Approximate Billable Hours (Based on Grant & FLEX Shuttle Expansion Plan Schedule) • Flex Shuttle Bus 10,384 Productivity – Average Number of Rides/Hour DocuSign Envelope ID: A37B6882-9DC4-4354-8C91-CAA3EB6688AF