Pear Street Consulting CSA 20231025

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Consulting Services Agreement between City of San Leandro and Last revised: 10/25/2023 Pear Street for Age-Friendly Assessment and Action Plan Exhibit A – Page 1 of 2 EXHIBIT A SCOPE OF SERVICES Pear Street Consulting will work with the City of San Leandro to develop an Age-Friendly Assessment and Action Plan that will align Senior Commission, City staff, and community members around a clear set of priorities, funding allocations, policies and projects, and ensure administrators and service providers have the tools to be accountable to meeting community needs. Methodology Summary Pear Street will employ a human-centered design throughout all of the work with clients, lending rigor to the strategic planning process while resulting in widely-endorsed outcomes. This people-first approach of gathering regular input from key stakeholders throughout the process not only will produce more meaningful and broadly-supported plans, it also will build trust, engender ownership, and lays the groundwork for ongoing collaboration. In addition to validating the plan through internal and external engagement, the Action Plan framework integrates priorities, metrics, and monitoring. The assessment and planning process incorporates the following methodologies: A thorough discovery phase that focuses on understanding the unique social, economic and public health context for residents in San Leandro and its neighborhoods, as well as ensuring Action Plan alignment with existing City plans and initiatives. Methodologies include 1) a review of existing local literature (including the City’s Community Asset Inventory, stakeholder lists, and survey results); 2) an analysis of local data sources and current American Community Survey (ACS) data; 3) interviews with key stakeholders; and 4) drafting a comprehensive community engagement plan by January 12, 2024 that synthesizes the discovery data into an actionable process for meaningfully engaging key stakeholders. A thoughtful community engagement phase is essential for an effective Action Plan. Methodologies include 1) a multi-pronged marketing and stakeholder recruitment process to ensure that representative voices, especially those of elders, people with disabilities, communities of color and other underrepresented community members, meaningfully participate in the planning and decision-making process;2) up to eight (8) listening sessions and/or focus groups to assess community needs and priorities across AARP’s 8 Domains of Livability; and 3) up to six (6) domain-specific surveys (in English, Simplified Chinese, and Spanish) to reach a broader community audience. Listening sessions are composed of cross-sections of stakeholder groups, such as community members, elected officials, City department staff, nonprofit staff, and others, to encourage relationship building and community learning. Pear Street will analyze and synthesize data collected from the community engagement process to form the foundation of the Action Plan. Through collaborative meaning-making with City staff and the Senior Commission, Pear Street will validate findings and iteratively refine a working draft of the Plan by June 7, 2024 so Pear Street can present it to City staff, the Senior Commission, and community stakeholders in June 2024. Based on final feedback from key stakeholders, Pear Street will present a final version of the Action Plan (with a comprehensive assessment), for submission to AARP, by June 30, 2024. Methods of Management, Quality Control, and Coordination Delivering a final Action Plan by June 30, 2024 represents an important milestone in San Leandro’s journey to becoming an Age-Friendly city. Pear Street will get to that outcome through an evidence-based project DocuSign Envelope ID: 69991251-5437-4677-9DF2-0971A1407917