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2 <br />TABLE OF CONTENTS <br />1. Confidentiality Notice ............................................................................................................................. 3 <br />2. Scope of Work - Terms and Conditions .................................................................................................. 3 <br />3. Project Timeline Expectations ................................................................................................................ 4 <br />4. Project Overview ..................................................................................................................................... 5 <br />5. High-Level Architecture .......................................................................................................................... 6 <br />6. Project Scope of Services ........................................................................................................................ 8 <br />7. Project Management ............................................................................................................................ 13 <br />8. Change Order Process ........................................................................................................................... 13 <br />9. Milestone and/or Project Acceptance .................................................................................................. 14 <br />10. Customer Responsibilities ................................................................................................................... 14 <br />11. Professional Services Assumptions ..................................................................................................... 15 <br />12. Professional Services Pricing and Billing Schedule ............................................................................. 18 <br />13. Customer Authorization to Proceed ................................................................................................... 19 <br />DocuSign Envelope ID: F142FC13-2565-4871-97AE-5ACD1BA331FC