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4 ("Maintenance Services"). For ease of reference only, Professional Services, Managed Services, and Maintenance Services may be referred to collectively as "Services." Unless otherwise defined herein, capitalized terms used herein will have the same meanings as set forth in the Agreement. Any dates and/or time intervals listed in this Order are approximate and for planning purposes only. ConvergeOne will use commercially reasonable efforts to accommodate any requested dates; provided, however, project milestones will be fully discussed and mutually agreed upon between ConvergeOne and Customer after project kickoff. Products and/or Services not specifically itemized are not provided herein. Any additional applications, technologies, integrations, or other Products and/or Services not speci fied herein, are not included in this SOW and may result in additional charges at any time during the project. Unless signed, this Order will be valid for a period of thirty (30) days following the date hereof. Due to rapidly changing prices in the market for third-party Products and/or Services, after the expiration of the foregoing 30-day period, the Seller reserves the right to adjust offerings and/or prices accordingly prior to issuing any new Order(s). Thereafter, this Order will no longer be of any f orce and effect. The outline of deliverables for this Order follows below. 3. PROJECT TIMELINE EXPECTATIONS Approximately 5 business days after signed acceptance of this SOW, ConvergeOne will assign a project manager that will make contact and start planning a project kick -off meeting. The project kick-off may not take place immediately. Project start times depe nd on the availability of ConvergeOne and Customer resources. The expected duration of this project has been budgeted at two (2) weeks from the time of kick -off to completion. If the project exceeds this timeframe, a project change order may be required t o extend the engagement, resulting in additional fees.