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Non-Professional Services Agreement between April 1, 2024 City of San Leandro and Impec Group—Exhibit D Page 13 of 36 (e) If in the opinion of the City there are repeated and/or frequent Contractor deficiencies, the contract may be terminated. 105 Invoicing (a) All invoices for service shall be accompanied by reports indicating actual work completed, the site or location of the work, and/or actual hours worked, charged at the hourly and unit rates in Exhibit B. Invoicing should match the pricing proposal worksheets as much as possible. 106 Authority of Director, or designee (a) The Director, or designee shall decide all questions which may arise as to the quality or acceptability of materials furnished and work performed and as to the manner of performance and rate of progress of the work; all questions which may arise as to the interpretation of the specifications; all questions as to the acceptable fulfillment of the contract on the part of the Contractor; and all questions as to compensation. The Director, or designee’s decision shall be final, and they shall have authori ty to enforce and make effective such decisions and orders which the Contractor fails to carry out promptly. D. Personnel Standards 100 Staff Assignments (a) The City of San Leandro shall, throughout the life of the contract, have the right of reasonable rejection and approval of staff assigned to the work by the Contractor. If the City of San Leandro reasonably rejects staff, the Contractor must provide replacement staff satisfactory to the City of San Leandro in a timely manner and at no additional cost to the City. The day-to-day supervision and the control of the Contractor's employees are the responsibility solely of the Contractor. 101 Staffing and Supervision (a) The Contractor shall employ at all times sufficient staffing to perform the work as specified he rein. The Contractor or qualified representative shall be reasonably accessible to the City at all times during working hours. (b) Laborers performing work shall be directly employed and supervised by the Contractor. The contractor’s staff shall be sufficiently trained and qualified to perform the services, as specified. The Contractor shall perform management and technical supervision as required. The Contractor shall provide enough personnel to perform all work in accordance with these specificatio ns. Each work crew shall include at least one individual who speaks the English language proficiently. (c) The Contractor will be expected to know the facilities within the City of San Leandro so that work can be performed independently. 102 Uniforms (a) The Contractors employees must wear uniforms consisting of coordinated pants, shirts, T-shirts, vests and/or hats. Uniform articles are to be of proper fit, clean and professional in appearance and must be provided by the Contractor at their own expense. I f hats are worn, they must be company provided hats matching the uniform and they must be worn with the brim facing forward and straight. All attire must be consistent among employees. (b) The company name or easily identifiable logo must be visible from the front of the uniform and from the rear to ensure contract staff can be easily identified by City staff. All uniforms shall be kept clean DocuSign Envelope ID: ED026586-45BF-457C-B317-CC6A9075C2DC