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<br />Consulting Services Agreement between City of San Leandro and Last revised [07/10/2024] <br />AMS.NET, LLC. for CISCO Voice Upgrade Project No. 101944 Exhibit A – Page 1 of 7 <br />EXHIBIT A <br /> <br />SCOPE OF SERVICES <br /> <br /> <br />Overview <br /> <br />AMS.NET, through its Professional Services (PS) division is pleased to provide the City <br />of San Leandro our Statement of Work (SOW) to assist in defining the solution design <br />for City of San Leandro - Core - Cisco CUCM 15.x Voice Upgrade - 101944. <br />AMS.NET’s project management team looks forward to working with City of San <br />Leandro on this important engagement. <br /> <br />AMS.NET will conduct discovery sessions with City of San Leandro subject matter <br />experts (SMEs) to gather and review the current infrastructure and systems <br />management strategy. Agendas will be determined in advance working with City of San <br />Leandro’s project manager to minimize the disturbance to City of San Leandro’s SMEs. <br /> <br />This Statement of Work (SOW) and any exhibits, appendices, schedules, and <br />attachments to it is made pursuant to the Project No. 101944, the terms of which are <br />incorporated herein by reference, by and between City of San Leandro (“Customer,” <br />“you,” “your”, “City of San Leandro”) and AMS.NET, (“AMS,” “us,” “we,” “our”), or our <br />affiliate, and sets forth the services to be performed by us related to City of San Leandro <br />- Core - Cisco CUCM 15.x Voice Upgrade - 101944 (“project”). <br /> <br />This SOW, together with the quote, represents the complete baseline for scope, <br />services, service deliverables and acceptance applicable to this project. Any terms not <br />otherwise defined herein will assume the meanings set forth in the work order or the <br />Agreement. <br /> <br />This SOW and the associated Work Order expire 3 months after the date they were <br />delivered to the customer for signature, unless they have been formally extended in <br />writing by AMS.NET. <br /> <br /> <br /> <br />Statement of Work <br /> <br />Executive Summary <br /> <br />City of San Leandro is looking to upgrade its existing UC environment to latest version <br />and migrate off the current Cisco Business Edition Servers at City Hall to new Cisco <br />Business Edition Servers that are already purchased. <br /> <br />AMS.NET will upgrade the City of San Leandro’s currently deployed applications: <br />Docusign Envelope ID: DE26306C-F407-4BBF-8D92-0C1942C6C222 <br />