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<br />Consulting Services Agreement between City of San Leandro and Last revised [07/10/2024] <br />AMS.NET, LLC. for CISCO Voice Upgrade Project No. 101944 Exhibit A – Page 2 of 7 <br /> <br /> Cisco Unified Communications 12.5 <br /> Cisco Unity Connections 12.5 <br /> Cisco Emergency Responder 12.5 <br /> Cisco Unified Contact Center Express 12.5 <br /> Imagicle On-Prem Applications <br /> Enghouse Workforce Management <br /> <br />City of San Leandro is responsible for all hardware and license as they were not <br />provided by AMS.NET. <br /> <br />City of San Leandro current phone models will be supported in Version 14/15 as no <br />additional phones have been deprecated. <br /> <br />City of San Leandro current Cisco ISR 4000 routers will be supported by the upgrade <br />and can be placed under hardware support until 2028. <br /> <br />AMS.NET is pleased to provide the City of San Leandro with the following statement of <br />work. <br /> <br />AMS.NET will work with the City of San Leandro team to: <br /> <br /> Configure customer provided Cisco Business Edition Server to provide a robust virtual <br />environment to support the collaboration applications. <br /> Upgrade Cisco Unified Communications Manager to latest version. <br /> Upgrade Cisco Unity Connections to latest version. <br /> Upgrade Emergency Responder to latest version. <br /> Upgrade Unified Contact Center Express to latest version. <br /> Upgrade Imagicle On-Prem Applications to latest version. <br /> Upgrade Enghouse Workforce Management to latest version. <br /> <br />Exclusions <br /> Licensing - City of San Leandro will be responsible for all licensing for this project i.e. <br />Collaboration Flex and VMWare. <br /> End User Information - City of San Leandro is responsible for the integrity of the data <br />provided from its directory source. Directory numbers will need to be populated in field <br />provided by AMS.NET <br /> CER SNMP Configuration - City of San Leandro is required to configure SNMP settings on <br />switches. <br /> CER Upload - City of San Leandro is required to configure to upload E911 database to <br />PSAP Database <br /> <br /> <br />AMS.NET Project Approach <br /> <br />Docusign Envelope ID: DE26306C-F407-4BBF-8D92-0C1942C6C222