Laserfiche WebLink
<br />Consulting Services Agreement between City of San Leandro and Last revised [07/10/2024] <br />AMS.NET, LLC. for CISCO Voice Upgrade Project No. 101944 Exhibit A – Page 3 of 7 <br /> <br />AMS.NET Project Methodology and Approach <br /> <br />AMS.NET’s project approach is based on the Project Management Institute’s PMBOK <br />and its foundational standards. Your AMS.NET project team will collaborate with your <br />technical team to: <br /> <br /> Identify project requirements <br /> Define project roles and expectations <br /> Proactively plan, document and coordinate project activities <br /> Execute the agreed upon deliverables in line with the scope of work <br /> Verify appropriate acceptance testing is performed and documented <br /> Provide relevant status updates via regular meetings and meeting minutes <br /> Deliver thorough final documentation of your equipment and its configuration (as applicable) <br />The project phases and activities listed below provide an outline for City’s <br />implementation; these phases will be planned in greater detail by City’s project manager <br />as a part of the design and planning phase. Adherence to the defined project plan will <br />ensure timely completion. <br /> <br /> <br />Project Phases and Life Cycle <br />Discovery & <br />Preparation <br />Design & <br />Planning Implementation Project <br />Closeout <br />Support & <br />Maintenance <br />Kick-Off Meeting <br />Identify Project <br />Goals and <br />Requirements <br /> <br />Perform Physical <br />and Virtual <br />Information <br />Gathering <br />Activities <br /> <br />Technical Planning <br />and Design <br />Approval Meetings <br /> <br />Project Plan and <br />Timeline <br />Presentation <br /> <br />Prep, Configuration, <br />Pre-Installation <br />Testing of <br />Equipment <br /> <br />Pre-Installation <br />Meeting <br />Project Installation as <br />Defined in Project Plan <br /> <br />Post-Installation <br />Acceptance Testing <br /> <br />Enhanced* or <br />Standard Post-Cutover <br />Support <br /> <br />System Administrator <br />Training* <br />End User Training <br />*If purchased <br />Physical/Virtual <br />Site Walk <br /> <br />Punch List <br />Completion <br /> <br />Final <br />Documentation <br />Submission <br /> <br />Project <br />Completion <br />Statement <br />Sign Off <br />*If purchased <br />30-Day <br />Workmanship <br />Warranty <br /> <br />Flex and <br />Premium Flex <br />Contract <br />Support* <br /> <br />Managed <br />Services* <br />*If purchased <br /> <br />Docusign Envelope ID: DE26306C-F407-4BBF-8D92-0C1942C6C222