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<br />Consulting Services Agreement between City of San Leandro and Last revised [07/10/2024] <br />AMS.NET, LLC. for CISCO Voice Upgrade Project No. 101944 Exhibit A – Page 5 of 7 <br /> Rack Space Requirements <br />In the event rack space is not available in identified location, the customer will be provided <br />with options to swap the UPS or rack. <br /> UPS Weight <br />AMS.NET is not responsible for customer provided rack locations, if AMS.NET deems the <br />installation or quality of the rack will not support the weight of the UPS customer will be <br />notified. AMS.NET is not responsible for any damage in the event the rack was improperly <br />anchored. <br /> Power Requirements <br />Customer is responsible for providing adequate power at the installation location. AMS.NET <br />will provide power requirements based on UPS purchased. <br /> <br />Project Assumptions <br />With more than 25 years of expertise and a proven project methodology, we’ve outlined <br />project assumptions that allow AMS.NET to complete this engagement in an efficient <br />and timely manner. The assumptions listed below set forth the expectations of the <br />working relationship between City of San Leandro and AMS.NET. Project Assumptions <br />include: <br /> In line with green practices and efficiency, AMS.NET project managers will conduct <br />meetings via web conferencing tools and engineers will remote into networks when possible. <br />Customer must provide VPN access to networks. <br /> Based on our experience, best practices and project scope, AMS.NET will determine and <br />assign the proper engineering resources. <br /> A mutually agreed upon meeting cadence will be set to ensure that the expectations of the <br />engagement are met. <br /> We rely on the accuracy of instructions, authorizations, approvals and other information <br />provided by key stakeholders. <br /> City of San Leandro project stakeholders will provide necessary documentation and support <br />for any legacy system integrations required during the installation and implementation of the <br />project. AMS.NET resources will do their best to gather as much of this information during <br />the discovery phase in order to ensure successful legacy integration where possible. <br /> There will be an agreed upon time period after final documentation signoff and prior to <br />installation when changes will not be accepted. Adequate time for programming and cutover <br />preparation is needed to ensure the accuracy of project implementation. <br /> <br /> <br />Premium Flex Time Guidelines and Limitations <br />If City of San Leandro was quoted Premium Flex Time plans, please see below for the <br />applicable guidelines and limitations. Premium Flex Time hours are indicated by the <br />prefix AMS-MS-FLEX-PRE on the Quotation and are quoted in pre-paid blocks of hours. <br />Premium Flex Guidelines and Limitations include: <br /> Flex Time plans do not expire and are available until the hours and funds are fully utilized. <br />New or additional purchases of Flex Time plans will be subjected to the new discount rates, <br />guidelines and limitations. <br />Docusign Envelope ID: DE26306C-F407-4BBF-8D92-0C1942C6C222