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EXHIBIT B1 SINGLE-FAMILY RESIDENTIAL SERVICES July 15, 2024 Page B1-6 Franchise Agreement, Exhibit B1 services program through reuse, Recycling, or Composting activities, by using Contractor’s best efforts to curate engagements for Diversion outlets. Disposal of materials shall be the Contractor’s last option. Appliances and E-Waste Items shall be reused, Recycled or Disposed by Contractor in accordance with requirements of Applicable Law and in accordance with the State Department of Toxic Substance Controls regulations. If Contractor determines that material placed in any Container for Collection is Hazardous Waste, Designated Waste, or other material that may not legally be Disposed of at the Designated Disposal Location or handled at the Processing sites or presents a hazard to Contractor's employees, the Contractor shall have the right to refuse to accept such material, provided that Contractor leaves a Non-Collection Notice in accordance with Section 5.3.B of this Agreement. 6. Holiday Tree Collection Annually, Contractor shall Collect holiday trees from all Customers. Contractor shall offer Single-Family Customers Collection of holiday trees for the period commencing the first Working Day following December 25 and ending on the last regularly scheduled Organic Materials Collection day of January for each specific Route. Holiday trees shall be Collected on the Customer’s regular Collection day. On-call holiday tree and Bulky Item Collection services, pursuant to Exhibit B1 Section 5, and Bulky and Reusable Items Collection, pursuant to Exhibit B2 Section 5, may be suspended or limited by Contractor during the first two (2) full weeks in January to allow Contractor’s clean-up equipment and crews to perform holiday tree Collection. During the first two weeks Collection in January, holiday trees shall be used to produce Mulch or Compost product or Diverted from landfill Disposal in an alternative manner to count as Diversion in accordance with the AB 939 and SB 1383 with the exception that holiday trees may not be used as ADC, AIC, or for transformation fuel without prior written approval from the City. Trees that are flocked and contain tinsel or other decorations may not be Collected for Diversion purposes but shall be Collected and Disposed by Contractor. Holiday tree Collection services shall be provided at no additional cost to the City or the Customer. Contractor may require that Christmas trees be cut into sections no greater than six (6) feet. 7. Alternative Service Location for Disabled Single-Family Customers The City’s Municipal Code allows for Persons that have a disability in compliance with the American Disabilities Act (which means Public Law 101-336, 104 Stat. 327, 42 U.S.C. 12101-12213 and 27 U.S.C. 225 and 611, and all Federal rules and regulations relating thereto) that are Occupants of Single-Family Premises to receive Collection services at a location other than Curbside at no extra charge to the Customer. Contractor shall review all applications (which shall include statements from physicians) made by Customers to determine conformance with the exemption provision in the City’s Municipal Code and shall grant exemptions, if applicable. Contractor shall have the right to annually reverify that Customer qualifies for such exemption provisions in the City’s Municipal Code. Contractor shall make reasonable accommodations with regard to provision of and servicing of Containers (e.g., Container size and type, Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A