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EXHIBIT B1 SINGLE-FAMILY RESIDENTIAL SERVICES July 15, 2024 Page B1-5 Franchise Agreement, Exhibit B1 Collection Notice which explains the reason for non-Collection, and also leaves a clean and empty Used Oil Recovery Kit adjacent to the refused Used Motor Oil and Filter set-out. Contractor may refuse to Collect a Used Motor Oil Recovery Kit which contains liquid other than Used Motor Oil or cooking oil, provided that Contractor leaves a Non-Collection Notice which explains the reason for non- Collection. 5. Bulky Item Collection Services Two (2) times per Rate Period, Contractor shall Collect Bulky Items, Reusable Materials, and other materials described herein from Single-Family Customers. The Bulky Item Collection events shall be on- call events at no additional cost to the Customers. During the first two (2) complete calendar weeks of January each year and during the weeks designated for Textiles Collection (in accordance with Section 10 of Exhibit B1), Contractor shall not be required to schedule Bulky Item and Reusable Material Collection events. Notwithstanding this Section, Contractor shall provide Abandoned Waste Collection services at all times of the year, in accordance with Section 4.7. Containers: Not applicable Service Level: Up to three (3) cubic yards of Reusable Materials, Recyclable Materials, and Solid Waste; AND, up to three (3) Bulky Items of which one (1) may be an E- Waste Item Service Frequency: Two (2) times per year per Single-Family Customers (as requested by Customer). Service Location: Curbside, in front of each individual Premises, or other location on or adjacent to Customer’s Premises, as arranged by Customer and Contractor, to reduce safety concerns of Collecting Bulky Items along busy streets. Acceptable Materials: Reusable Materials, Bulky Items, Recyclable Materials, Yard Trimmings, Solid Waste, and E-Waste Prohibited Materials: Food Scraps, Hazardous Materials, rocks, cement, dirt, bundled wood exceeding five (5) feet in length, abandoned automobiles, automobile batteries, Excluded Waste , or any single item (e.g., large auto parts) that exceeds one hundred fifty (150) lbs. in weight. Additional Service: Contractor shall Collect additional Acceptable Materials (as described herein) that exceed the required Service Level (as requested by Customer) and may charge the appropriate Rate approved by the City for such additional material Collected. The Contractor shall also provide on-call clean-up Collection services to Customers requesting more than two (2) free events for which the Customer is entitled pursuant to this Section and may charge Customers Rates provided such Rates comply with City-established Rates. Other Requirements: Contractor shall provide the service to the Customer within five (5) Working Days of the Customer’s requested service date, as mutually agreed upon by the Customer and Contractor. Contractor shall Divert a minimum of sixty-five percent (65%) by weight of the materials Collected through this on-call clean-up Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A