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EXHIBIT B2 MULTI-FAMILY RESIDENTIAL SERVICES July 15, 2024 Page B2-3 Franchise Agreement, Exhibit B2 stating the different service locations for Carts and Bins. Containers shall be shared by Occupants and centralized. Acceptable Materials: Organic Materials (including Yard Trimmings, Food Scraps, and Compostable Paper) Prohibited Materials: Recyclable Materials, Solid Waste, Excluded Waste , Compostable Plastics Additional Service: Special pick-ups requested by a Customer, on days other than their regularly scheduled Collection day, will be available at an approved additional charge. Such additional picks-ups can be scheduled equating to up to five (5) days per week total service. Other Requirements: Contractor shall include kitchen pails designed to contain Food Scraps prior to placement in the Customer’s Organic Materials Container as part of the Move-In Kits provided in accordance with Section B2.2 above. Kitchen pail specifications shall be approved by the City prior to ordering and distribution. Organic Materials placed for Collection may not exceed six (6) inches in diameter and three (3) feet in length and must fit in the provided Cart or Bin. Contractor shall open and close gates, push and/or pull Containers, lock and unlock Containers, or perform other services as reasonably necessary to access and empty Containers and may charge City approved Rates for such service. Contractor shall not apply push and/or pull rates to service Carts. Contractor may refuse to Collect an Organic Materials Container that contains more than one percent (1%) by volume of Prohibited Container Contaminants, provided that Contractor leaves a Non-Collection Notice in accordance with Section 5.3.B of this Agreement. Contractor shall inform the Customer of their option to either remove the Prohibited Container Contaminants or pay the City-approved Rate to have the contents of the contaminated Organic Materials Container Collected as Solid Waste. Contractor may charge the Customer the City- approved Rate for a special pick-up if the Customer elects to have their corrected or contaminated Organic Materials Container serviced before the next regular Collection day. Prior to refusing Collection of a contaminated Container and leaving a Non-Collection Notice, Contractor must provide two (2) Courtesy Collections, and leave a Courtesy Collection Notice in accordance with Section 5.3.B of this Agreement. Contractor shall keep a record of all Non-Collection Notices and Courtesy Notices issued to Customers, recording at a minimum the date, Customer address, and material type of the Container in question. Contractor shall conduct random contamination checks of an adequate number of Multi-Family Organic Materials Containers to ensure compliance with the contamination monitoring requirements of SB 1383. If Contractor determines that material placed in any Container for Collection is Hazardous Waste, Designated Waste, or other Excluded Waste that may not legally be Disposed of at the Designated Disposal Location or handled at the Processing sites or presents a hazard to Contractor's employees, the Contractor shall have the right to refuse to accept such material, provided that Contractor leaves a Non-Collection Notice in accordance with Section 5.3.B of this Agreement. Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A