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EXHIBIT B2 MULTI-FAMILY RESIDENTIAL SERVICES July 15, 2024 Page B2-2 Franchise Agreement, Exhibit B2 Courtesy Collections, and leave a Courtesy Collection Notice in accordance with Section 5.3.B of this Agreement. Contractor shall keep a record of all Non- Collection Notices and Courtesy Notices issued to Customers, recording at a minimum the date, Customer address, and material type of the Container in question. Contractor shall conduct random contamination checks of an adequate number of Multi-Family Recyclable Materials Containers to ensure compliance with the contamination monitoring requirements of SB 1383. If Contractor determines that material placed in any Container for Collection is Hazardous Waste, Designated Waste, or other Excluded Waste that may not legally be Disposed of at the Designated Disposal Location or handled at the Processing sites or presents a hazard to Contractor's employees, the Contractor shall have the right to refuse to accept such material, provided that Contractor leaves a Non-Collection Notice in accordance with Section 5.3.B of this Agreement. Contractor shall provide Move-in Kits and Move-out Kits to Multi-Family property managers and Owners to provide to tenants upon move-in to or move- out of a Multi-Family Dwelling Unit. 2. Organic Materials Collection Contractor shall Collect Organic Materials in Contractor-provided Carts not less than one (1) time per week from Multi-Family Customers and Transport all Organic Materials to the Designated Organic Materials Processing Facility for Processing. Organic Materials Collection services shall be provided to Multi-Family Customers at no additional charge with Customer subscription to Recyclable Materials Collection Service. Contractor shall provide service at the frequency requested by Customers, up to the maximum service frequency. Contractor shall allow for a Multi-Family Premises to use Cart(s) or Bin(s) for Recyclable Materials and Organic Materials Collection which are shared by the Occupants of the Multi-Family Premises. Containers: Carts, Bins Container Sizes: 32-, 64-, and 96-gallon (or comparable size Carts approved by the City); and, 1-, 1.5-, 2-, 3-cubic yard Bins, as selected by Customer. Contractor to provide no less than thirty-two (32) gallons of Container capacity per Multi-Family Premises and no less than five (5) gallons of Container capacity for every five (5) Dwelling Units. Customers may select Bins or Compactors greater than 3-cubic yards subject to review and approval by Contractor. Service Frequency: Up to six (6) times per week but not less than one (1) time per week (as requested by Customer). Saturday service requires three (3) service days during the week Monday through Friday. Service Location: Curbside or other -selected service location (including backyard or side-yard) at the Multi-Family Premises that is mutually agreed upon by both the Contractor and Customer Contractor shall service both Carts and Bins at the same service location, unless written notification is provided by Contractor to the Customer Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A