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July 15, 2024 Page 23 City of San Leandro/ACI Franchise Agreement days. Contractor shall be responsible for ongoing monitoring of Vacancy exemptions and restarting 890 service at the end of the exemption period or immediately upon finding the Customer is in violation 891 of the exemption. 892 D. Service Location Exemptions. Contractor shall provide service location exemptions to Single-Family 893 Customers in accordance with Exhibit B1.7. 894 E. Commercial and Multi-Family Waivers. The City or the ACWMA may grant waivers, subject to 895 compliance with SB 1383 requirements, to Commercial or Multi-Family Generators that impact the 896 scope of Contractor’s provision of service for those Customers. Such waivers shall be effective for a 897 period of five (5) years from the date the application is approved unless service is stopped and new 898 service is started at the same address. Contractor shall be responsible for re-commencing 899 Recyclable Materials and/or Organic Materials Collection service for Customers within ten (10) 900 Working Days from the date on which the service exemption has expired unless the Customer has 901 provided proof to Contractor of an exemption renewal. 902 1. De Minimis Waivers. Contractor shall modify a Customer’s Recyclable and/or Organic 903 Materials Collection service in accordance with Section 4.14.F if the Customer provides 904 documentation of a City or ACWMA approved waiver application, or the City or the ACWMA 905 provides such documentation to Contractor, demonstrating one of the following de minimis 906 conditions apply: 907 a. The Commercial Generator’s total Discarded Materials Collection service is two (2) 908 cubic yards or more per week, and Organic Waste subject to Collection in a Recyclable 909 Materials Container or Organic Materials Container comprises less than twenty (20) 910 gallons per week, per applicable Container, of the Commercial business’ total waste; or, 911 b. The Commercial Generator’s total Discarded Materials Collection service is less than 912 two (2) cubic yards per week, and Organic Waste subject to Collection in a Recyclable 913 Materials Container or Organic Materials Container comprises less than ten (10) gallons 914 per week, per applicable Container, of the Commercial business’ total waste. 915 2. Physical Space Waivers. Contractor shall modify a Customer’s Recyclable and/or Organic 916 Materials Collection service in accordance with Section 4.14.F if the Customer provides 917 documentation of a City or ACWMA approved waiver application, or the City or the ACWMA 918 provides such documentation to Contractor, demonstrating that the Premises lacks adequate 919 space for Recyclable Materials Containers and/or Organic Materials Containers. 920 F. Service Level Updates. Within seven (7) Business days of a Customer’s approved exemption request 921 or application, or the Customer’s exemption status change after a re-verification determination, 922 Contractor shall modify the Customer’s Service Level, Customer account data, and billing as needed. 923 G. Waiver Re-verification. Contractor shall notify Generators no less than thirty (30) calendar days 924 prior to the expiration date of their active exemption or waiver with information on the 925 requirements to maintain their exemption status and instructions on how to reapply for an 926 exemption or waiver if applicable. The Contractor shall be responsible for re-verification of service 927 exemptions submitted in accordance with Section 4.14.A. Contractor may submit CRS exemption 928 requests and/or Commercial and Multi-Family waiver requests through the ACWMA’s online waiver 929 and exemption portal on behalf of Generators if they can provide sufficient evidence that the 930 Generator meets the requirements as described in Section 4.14.B or 4.14.E. Contractor shall be 931 Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A