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EXHIBIT B1 SINGLE-FAMILY RESIDENTIAL SERVICES July 15, 2024 Page B1-1 Franchise Agreement, Exhibit B1 1. Recyclable Materials Collection Contractor shall Collect Recyclable Materials placed in Contractor-provided Containers (or otherwise placed in accordance with this Section) one (1) time per week from Single-Family Customers and Transport all Recyclable Materials to the Designated Recyclable Materials Processing Facility for Processing. Containers: Carts Container Sizes: 32-, 64-, and 96-gallons (or comparable sizes approved by the City) as selected by the Customer. Service Frequency: One (1) time per week on the same day as Organic Materials and Solid Waste Collection services. Service Location: Curbside Acceptable Materials: Recyclable Materials Prohibited Materials: Solid Waste, Organic Materials, Excluded Waste Additional Service: Single-Family Customers shall receive one (1) Recyclable Materials Cart. Upon request by a Single-Family Customer, Contractor shall provide one (1) additional Recyclable Materials Container at no additional charge. For Single-Family Customers requesting Recyclable Materials Containers beyond two (2), Contractor shall provide the additional Recyclable Materials Carts at Rates approved by the City. Contractor shall allow Single-Family Customers to place flattened Cardboard (pieces no larger than two [2] feet by three [3] feet) adjacent to the Recyclable Materials Cart on their regularly scheduled Collection day at no additional charge to the Customer. Contractor shall accept Household Batteries in the Recyclable Materials program, provided that those batteries have been separately packaged in a sealed, clear plastic bag on top of the Recyclable Materials Cart. Other Requirements: Contractor may refuse to Collect a Recyclable Materials Container that contains more than ten percent (10%) by volume of Prohibited Container Contaminants, provided that Contractor leaves a Non-Collection Notice in accordance with Section 5.3.B of this Agreement. Contractor shall inform the Customer of their options to either remove the Prohibited Container Contaminants or pay the City- approved Rate to have the contents of the contaminated Recyclable Materials Container Collected as Solid Waste. Contractor may charge the Customer the City-approved Rate for a special pick-up if the Customer elects to have their corrected or contaminated Recyclable Materials Container serviced before the next regular Collection day. Prior to refusing Collection of a contaminated Container and leaving a Non-Collection Notice, Contractor must provide two (2) Courtesy Collections, and leave Courtesy Collection Notices in accordance with Section 5.3.B of this Agreement. Contractor shall keep a record of all Non- Collection Notices and Courtesy Notices issued to Customers, recording at a minimum the date, Customer address, and material type of the Container in Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A