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July 2024 Page 29 City of San Leandro Post Collection 5.4 PERSONNEL 1126 A. General. Contractor and its Subcontractors shall engage, train, and maintain qualified and 1127 competent employees, including managerial, supervisory, clerical, maintenance, and operating 1128 personnel, in numbers necessary and sufficient for operation of Approved Facility(ies) and to 1129 perform Post-Collection Services required by this Agreement in a safe and efficient manner. 1130 Contractor shall designate at least one (1) qualified employee as City’s primary point of contact with 1131 Contractor who is principally responsible for facility operations and resolution of service requests 1132 and Complaints. Such individual shall be empowered to negotiate on behalf of and bind Contractor 1133 with respect to any changes in scope, dispute resolution, compensation adjustments, and service-1134 related matters which may arise during the Term of this Agreement. 1135 Contractor and its Subcontractors shall use its best efforts to assure that all employees present a 1136 neat appearance and conduct themselves in a courteous manner. Contractor and its Subcontractors 1137 shall not permit its employees to accept, demand, or solicit, directly or indirectly, any additional 1138 compensation or gratuity from Collection Contractor or members of the public. 1139 B. Driver and Equipment Operator Qualifications. All drivers must have in effect a valid driver’s 1140 license, of the appropriate class, issued by the California Department of Motor Vehicles. Contractor 1141 shall use the Class II California Department of Motor Vehicles employer “Pull Notice Program” to 1142 monitor its drivers for safety. All equipment operators shall be appropriately licensed and/or 1143 credentialed, as required by law or Contractor’s policies, for the type and size of equipment they 1144 will operate at all times. 1145 C. Safety Training. Contractor and its Subcontractors shall provide suitable operational and safety 1146 training for all of its employees who operate vehicles or equipment. Contractor and its 1147 Subcontractors shall train its employees involved in load inspections to identify, and not to Accept, 1148 Excluded Materials. Upon the City Contract Manager’s request, Contractor and its Subcontractors 1149 shall provide a copy of its safety policy and safety training program, the name of its safety officer, 1150 and the frequency of its trainings. 1151 D. Key Personnel. Contractor and its Subcontractors shall make every reasonable effort to maintain 1152 the stability and continuity of Contractor’s and its Subcontractors’ staff assigned to perform the 1153 services required under this Agreement. Contractor shall notify the City of any changes in 1154 Contractor’s and its Subcontractors’ key staff to be assigned to perform the services required under 1155 this Agreement and shall obtain the approval of the City Contract Manager of all proposed key staff 1156 member changes who are to be assigned to perform services under this Agreement prior to any 1157 such performance. Key staff shall include the General Manager of each Approved Facility and the 1158 Contractor’s District/Area Manager. 1159 Notwithstanding City’s approval of Contractor’s and its Subcontractors’ personnel, Contractor shall 1160 not be relieved from any liability resulting from the work to be performed under this Agreement, 1161 nor shall Contractor and its Subcontractors be relieved from its obligation to ensure that its 1162 personnel maintain all requisite certifications, licenses, and the like, and Contractor and its 1163 Subcontractors shall at all times ensure that its personnel fully comply with Applicable Law. 1164 E. Wages and Benefits. Wages and benefits applicable to employees performing work under the 1165 Agreement shall not be less than those stated in the City’s Municipal Code Chapter 1-6, Living Wage. 1166 Docusign Envelope ID: DD1D0F3A-E7BC-4C69-8F25-5A59BD356B1B