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<br />July 2024 Page 30 City of San Leandro Post Collection <br />Contractor and its Subcontractors shall maintain compliance with the City’s Living Wage Ordinance 1167 <br />throughout the Term of the Agreement. 1168 <br />5.5 CONTRACT MANAGEMENT 1169 <br />City has designated staff, the City Contract Manager, to be responsible for the monitoring and 1170 <br />administration of this Agreement. Contractor shall designate an employee to serve as Contractor’s 1171 <br />Contract Manager(s), to be responsible for working closely with the City Contractor Manager in the 1172 <br />monitoring and administration of this Agreement. Contractor shall provide City with a direct phone and 1173 <br />email address for the Contractor’s selected Contract Manager and such manager shall be available to the 1174 <br />City Contract Manager during all business hours as defined in Section 5.2.4. 1175 <br />The Contractor’s Contract Manager shall meet and confer with the City Contract Manager to resolve 1176 <br />differences of interpretation and implement and execute the requirements of this Agreement in an 1177 <br />efficient, effective manner that is consistent with the stated objectives of this Agreement. 1178 <br />From time to time, the City Contract Manager may designate other agents of City to work with Contractor 1179 <br />on specific matters. In such cases, those individuals should be considered designates of the City Contract 1180 <br />Manager for those matters to which they have been engaged. Such designates shall be afforded all of the 1181 <br />rights and access granted thereto. In the event of a dispute between the City Contract Manager’s 1182 <br />designate and Contractor, Contractor may only appeal to City Contract Manager 1183 <br />In the event of dispute between the City Contract Manager and the Contractor regarding the 1184 <br />interpretation of or the performance of services under this Agreement, the City Contract Manager’s 1185 <br />determination shall be conclusive except where such determination results in a material impact to the 1186 <br />Contractor’s revenue and/or cost of operations. In the event of a dispute between the City Contract 1187 <br />Manager and the Contractor results in such material impact to the Contractor, the provisions of Section 1188 <br />10.9 shall apply. For the purposes of this Section 5.5, “material impact” is an amount equal to or greater 1189 <br />than fifty thousand dollars ($50,000) per year. 1190 <br />City Contract Manager or their designate shall have the right to observe and review Contractor operations 1191 <br />and enter Premises for the purposes of such observation and review, including review of Contractor’s 1192 <br />records, during reasonable hours with reasonable notice. In no event shall Contractor prevent access to 1193 <br />such Premises for a period of more than three (3) calendar days after receiving such a request. 1194 <br />Contractor shall maintain an after-hours telephone number allowing twenty-four (24) hour per day access 1195 <br />to Contractor’s Contract Manager or designate by City Contract Manager in the event of an emergency 1196 <br />involving Contractor’s equipment or services including, but not necessarily limited to, fires, blocked 1197 <br />access, or property damage. 1198 <br />ARTICLE 6. 1199 <br />RECORD KEEPING AND REPORTING 1200 <br />6.1 RECORD KEEPING 1201 <br />Contractor shall maintain accounting, statistical, operational, and other records related to its performance 1202 <br />as shall be necessary to provide reporting under this Agreement, Applicable Law, and to demonstrate 1203 <br />Docusign Envelope ID: DD1D0F3A-E7BC-4C69-8F25-5A59BD356B1B