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<br />Consulting Services Agreement between City of San Leandro and 4/4/2024
<br />Willdan Engineering for Code Enforcement Services Exhibit A – Page 2 of 2
<br />Scope of Work Methods and Strategic Plan
<br />▪ Our staff will issue letters and notices of violation (courtesy, regular, and final) to
<br />resolve code matters.
<br />▪ Staff are prepared to issue Administrative Citations or levy civil penalties if
<br />required by the City.
<br />▪ Staff will utilize all other tools such as criminal citations, criminal complaints, stop
<br />work orders, abatement warrants, recieverships, and recordations to eliminate
<br />code violations.
<br />Document Inspections
<br />▪ Willdan staff will document each code case assigned by keeping detailed notes of
<br />all inspections, conversations, and photographs.
<br />▪ Our documentation will include all city entitlements, permits, and records related
<br />to the code investigation.
<br />▪ It should be noted that our staff will store actual records or will upload records
<br />into the City’s database, whichever the City of San Leandro prefers.
<br />▪ Specifically, Willdan staff will keep detailed case notes of all conversations and
<br />inspections performed during the investigation.
<br />▪ Staff will retain all correspondences, letters, or emails related to the case.
<br />▪ Copies of all pertinet entitlements, permits, and records will be retained in the
<br />file.
<br />▪ All notices, letters, citations, orders, warrants, or other enforcement information
<br />will be kept on-file.
<br />▪ All property ownership information will be saved in the appropriate files.
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<br />Gather Evidence
<br />▪ Willdan personnel will gather all pertinent facts regarding the case, including
<br />taking photographs. The information will include all evidence provided by the
<br />reporting party, neighbors, the property owner, city records, photo
<br />documentation and witness statements.
<br />▪ Personnel will review and catelog all City evidence related to the investigation.
<br />▪ Our employees will gather evidence by performing inspections.
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<br />Patrolling
<br />▪ Our staff will conduct patrols of the designated area identified and address
<br />violations of the code such as zoning, building, nuisance, and property
<br />maintenance violations.
<br />▪ Personnel will also patrol for random violations as directed by the City such as
<br />animal control regulations, parking violations, auto repair in the right-of-way,
<br />unlicensed vendors, scavengers, etc.
<br />Customer Service
<br />▪ Willdan staff receives regular training in areas related to customer service, code
<br />training and other miscellaneous training required by our HR department.
<br />▪ Specifically, Willdan staff will receive ongoing customer service training, ICC
<br />training, CACEO courses and other continuing education courses, as well as
<br />regular HR courses related to sexual harassment, hostile work environment,
<br />safety training, and defense driving.
<br />▪ Personnel will also be provided PC832 refresher courses periodically.
<br />Equipment Provision
<br />▪ Willdan will provide personnel with a laptop, tablet, cellphone and mi-fi as
<br />required by the City.
<br />▪ Willdan will purchase all uniforms pants, shirts, boots and safety equipment as
<br />required by the City.
<br />▪ Vehicles will be provided for fee as listed in our fee schedule.
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<br />DocuSign Envelope ID: E58A05A4-8084-4448-9641-4DCC4DBAEF99
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