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Page 17 <br /> Plan Sustainability <br />3 Ensure language accessibility across all <br />communications, opportunities, and services <br />Project Lead: To be determined <br />Action Step #1. Complete an assessment of what <br />languages the City should consider translating into to <br />ensure accessibility for a broad majority of San Leandro <br />residents. <br />Action Step #2. Codify general rules and procedures to <br />help guide City staff decision-making about when and how <br />to translate communications, documents, and other <br />materials, and when and how to provide interpretation <br />during programs and services, and at public events. <br />Action Step #3. Budget for and implement new <br />approaches to translation and interpretation in <br />agreed-upon languages. Monitor and evaluate cost and <br />time estimates, and modify rules and procedures as <br />appropriate. <br />San Leandro residents told us… <br />They see language as a barrier to connecting with each other and to <br />feeling welcome when accessing services and at community <br />programs and events. Improving language accessibility is a major <br />factor in turning our diversity into our greatest strength. <br />City of San Leandro | Age-Friendly Action Plan