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Page 16 <br /> Plan Sustainability <br />2 Improve communications and outreach about <br />existing resources and services <br />Project Lead: Human Services Department <br />Project Support: City Manager’s Office, Public Information <br />Office <br />Action Step #1. Work with nonprofit and private <br />community partners to assess how effective existing City <br />communication methods are in reaching San Leandro <br />residents, especially communities of color, people with <br />disabilities, low-income households, and homebound <br />individuals. <br />Action Step #2. Implement regular community <br />engagement opportunities related to the Plan; identify and <br />monitor goals and metrics that measure whether the City’s <br />communications about existing resources and services <br />are improving; for example, measuring the change in <br />diversity at Senior Community Center programs. <br />Action Step #3. Budget for and implement new <br />approaches to communicating about existing resources <br />and opportunities to San Leandro residents. Ensure <br />language and disability accessibility for communications <br />where appropriate. <br />San Leandro residents told us… <br />They are proud of the city’s diversity and are eager for a future <br />where all residents feel welcome to connect with one another and <br />access services and social opportunities. Communication is a <br />major factor in turning our diversity into our greatest strength. <br />City of San Leandro | Age-Friendly Action Plan