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Parking Enforcement Services Proposal <br />City of San Leandro, CA | May 19, 2025 | Meter Maintenance <br /> 11 <br />Meter Maintenance <br /> <br />LAZ has extensive experience with all major manufacturers of single and multi-space parking meters. <br />We have developed customized preventative maintenance plans and operating procedures to maximize <br />the performance “uptime” of the meters. <br /> <br />Ensuring the operation of the parking meters is essential to the integrity of the system. Proper <br />maintenance ensures revenue integrity and allows for the highest level of customer service. LAZ is <br />committed to offering the highest standards for equipment maintenance including: <br /> <br /> Developing customized preventative maintenance plan defined within their Standard <br />Operating Procedures for all parking equipment. <br /> Factory trained and certified technicians. <br /> Daily inspections of all equipment to check for damage, vandalism, graffiti, and to ensure <br />proper working operation. <br /> Detailed system inspection logs and maintenance reports. <br /> All staff, including enforcement officers and collection agents are trained to check the basic <br />functionality of equipment and to report any deficiencies through their work order system <br />application. <br /> Sufficient inventory of spare parts and batteries is always maintained. We utilize an inventory <br />tracking system that allows for immediate replacement of spare parts as they are used. <br /> <br />The following outlines a Maintenance Plan for a multi-space and single-space parking meter system. <br />Procedures would be customized based on the type of equipment; the environmental conditions for <br />the location; and the manufacturers specified preventative maintenance requirements. <br /> <br />Frequency <br /> <br />The following procedure is based on an average of 30 transactions per day, with the understanding that <br />certain machines require more attention due to a higher volume of transactions. This will be offset by <br />machines that have a low daily transaction count and will not require frequent maintenance visits. If a <br />machine does not reach the 5,200-transaction mark in a 12-month period, the Director of Operations <br />will pull a report to look for these machines and a full maintenance visit will be scheduled. Based on the <br />average of 30 transactions per day, maintenance is expected to occur approximately every 40–45 days <br />per machine or 8 times per year <br /> <br />All figures in this SOP are based on average daily transactions. The actual number of meter visits per <br />day will be determined by system utilization and alarm notifications from the MS. LAZ will continue to <br />monitor machines on a system-wide basis to continually improve its preventative maintenance process. <br />Over time, LAZ Management may modify the maintenance schedule methodology, for example <br />considering historic machine maintenance.