Att E - LAZ CSA Amendment No. 1 (1)

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Parking Enforcement Services Proposal City of San Leandro, CA | May 19, 2025 | Maintenance 10 Maintenance mechanics do not have keys to the vault area and the vault is secure. Issue: Maintenance mechanics can use a variety of methods to intercept and prevent coins from ever dropping into the vault area. Using these methods, a maintenance mechanic can set up dozens of meters that will each yield him several dollars or more per day, which can then remove at his leisure. The revenue is transported in a locked collection box which the employee cannot open. Issue: Depending on the type of collection transport box used in the system, it has been defeated by sophisticated means such as “key bumping” (lock picking) or by several low- tech approaches such as hinge manipulation and simply turning the box up-side down and shaking the coins out. The revenue is counted and transported to the bank by secure armed courier. Issue: If the counting room is not itself secured and restricted, or if the client depends on the Bank to count the revenue and report the total coins without, at a minimum, weighing the transport bags or canisters to determine an estimated amount prior to counting, there exists a significant potential risk of theft. Also, there have been several publicized cases where armored car personnel have been arrested for skimming parking meter revenue on the way to the bank or counting house. To monitor and guard against these and other forms of potential revenue thefts, the on-street system supervisors and Project Manager spend several hours in the field each week conducting spot checks and integrity tests of the collection teams. Supervisors conduct daily interactive field visits (to sign the collector’s field logbook noting date, time and location) and perform field inspections where they covertly shadow maintenance and collection personnel to monitor adherence to collections procedures and the SOP. In collaboration with management staff, the Manager will schedule integrity tests for each of the collection personnel. Subject to approval, these checks will be conducted every sixty to ninety days depending on the frequency of collection assignments. This will require the advance preparation of preselected meter(s) on the individual’s assigned route with marked coins in a vault, meter housing, open vaults or other approved methods (i.e., maintenance personnel integrity tests). Every year municipalities lose hundreds of thousands, even millions of dollars to internal parking system theft. LAZ protects their clients and their reputations by having the industry’s best on-street revenue control systems experts evaluate and implement Standard Operating Procedures which are second to none. Preventative Maintenance Included in our meter collection service is a level of preventative maintenance which is completed by the LAZ 2.5-person collection crew. Meter preventative maintenance responsibilities include, but are not limited to, wiping down collected meters, changing paper rolls, reporting damaged or inoperable meters, bagging inoperable meters, clearing coin jams, etc.