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<br />© Robert Half Inc., 2026. All rights reserved. Robert Half Inc. is an Equal Opportunity Employer M/F/D/V
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<br />This RH Customer Agreement for Permanent Placement Services and Contract Talent Solutions (the “Agreement”) governs
<br />transactions by which you retain the Talent Solutions of Robert Half Inc., doing business through its Practice Groups (“RH”), to
<br />assist City of San Leandro (“you” or “your”) in meeting its staffing needs.
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<br />Part 1 - General
<br />1.1 Definitions
<br />“Contract Talent Solutions” means the provision of services by a Professional and/or Full-Time Engagement
<br />Professionals to you.
<br />“Full-Time Engagement Professionals” means the Professional(s) who are full-time, salaried employees of RH placed
<br />through RH’s full time engagement professionals Practice Groups.
<br />“HGAC Agreement” means the June 1, 2025 HGAC Contract TS06-25 for Temporary Staffing, Direct-Hire and Other
<br />Employer Services, including any amendments thereto, between RH and the Houston-Galveston Area Council, which is
<br />incorporated into, and made part of, this Agreement.
<br />“Permanent Placement Services” means when RH conducts searches for candidates for direct-hire by you.
<br />“Practice Groups” means the following practice groups of RH: administrative & customer support, finance & accounting,
<br />management resources, technology, legal, and marketing & creative.
<br />“Professional(s)” means the individual(s) assigned to you by RH to perform Contract Talent Solutions.
<br />“Talent Solutions” means Permanent Placement Services and Contract Talent Solutions, collectively.
<br />1.2 Agreement Structure
<br />Additional terms for Contract Talent Solutions are included in Exhibit A, which is attached to this Agreement. RH also
<br />provides additional terms for Contract Talent Solutions in documents called “Job Arrangement Letters” which are also
<br />part of this Agreement. All transactions for Contract Talent Solutions under this Agreement will have a Job
<br />Arrangement Letter, which will be sent to you when RH provides Contract Talent Solutions to you. RH also provides
<br />additional terms for Permanent Placement Services in documents called “Placement Letters” which are also part of this
<br />Agreement. All transactions for Permanent Placement Services under this Agreement will have a Placement Letter,
<br />which will be sent to you prior to you hiring, and after you hire, a candidate referred by RH.
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<br />In order to initiate Talent Solutions, you will provide RH with notice (e.g., via telephone, e-mail, facsimile or mail)
<br />describing the Talent Solutions you need in reasonable detail. RH will promptly reply to such request and indicate
<br />whether RH will or will not provide the requested Talent Solutions. If RH elects to provide the requested Talent
<br />Solutions, RH will send you a Job Arrangement Letter or Placement Letter, as applicable.
<br />You accept the terms in a Job Arrangement Letter by your approval of the Professional’s weekly timesheet or electronic
<br />time record. You accept the terms in a Placement Letter by 1) using the Permanent Placement Services, or allowing
<br />others to do so, 2) signing the Placement Letter if required by applicable law, or 3) making any payment for the
<br />Permanent Placement Services.
<br />Talent Solutions become subject to this Agreement when RH accepts your order by 1) sending you a Job Arrangement
<br />Letter or Placement Letter, as applicable, or 2) providing the Talent Solutions.
<br />If there is a conflict among the terms in the various documents, those of this Agreement prevail over those of a Job
<br />Arrangement Letter or Placement Letter. This Agreement and its Job Arrangement Letter(s) and/or Placement
<br />Letter(s) are the complete agreement regarding these transactions and replace any prior oral or written
<br />communications between RH and you regarding these transactions.
<br />With respect to RH, this Agreement is only applicable to, and the only RH placements obligated under this Agreement
<br />are, the placements made by the Practice Groups on a contract or permanent basis.
<br />1.3 Charges and Payment
<br />Amounts are due and payable as RH specifies in Exhibit A, including the fees payable for directly hiring Professionals
<br />and the fees payable if a Professional works overtime, e.g., in excess of 40 hours per week. You agree to pay
<br />accordingly, including any late payment fee.
<br />1.4 Changes to the Agreement Terms
<br />For a change to be valid, both parties must sign it. Additional or different terms in any written communication from you
<br />(such as a purchase order) are void.
<br />1.5 Limitation of Liability
<br />RH’s liability, if any, will (in the aggregate for all claims, causes of action or damages) be limited to any actual direct
<br />damages up to an amount equal to the fees actually paid by you to RH for the Talent Solutions that are the subject of
<br />the claim, regardless of the basis on which you are entitled to claim damages from RH (including, but not limited to,
<br />fundamental breach, negligence, misrepresentation, or other contract or tort claim).
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<br />Items for Which RH is Not Liable
<br />RH Customer Agreement
<br />Docusign Envelope ID: 98722C4A-7064-44A0-8E88-C2172CD593BA
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