CSA_Agreement_Between_The_city_of_SL_&_Opportunity_Space INC._DBA Tolemi

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Consulting Services Agreement between City of San Leandro and Last revised February 18, 2026 Opportunity Space, Inc. DBA Tolemi for Rent Registry Software Implementation/Operations Exhibit A – Page 1 of 5 EXHIBIT A SCOPE OF SERVICES I. Objectives The Client is acquiring Tolemi BuildingBlocks and Slate, along with associated services, to meet the requirements defined in the City of San Leandro’s Rental Registry Program Software RFP. The Tolemi platform will enable the City to: • Manage complex workflows relating to rental property registration and compliance; • Seamlessly adapt the rules and configurations associated with workflows as policies and processes within the City change, without requiring additional costs; • Prevent workarounds and require that users adhere to business processes established by the City to govern the workflows managed within the solution; • Allow for City leadership to track the status of projects, properties, and workflows, as well as to identify those that are behind schedule or otherwise needing attention; • Manage and communicate with landlords, property managers, and owners • Automate the process of alerting Users, Landlords, and management of pending, open, upcoming, and/or late tasks; • Enable users to generate and customize reports & dashboards, and to extract data on operations & key performance metrics; and • Centralize data and automate ongoing data ingestion from across different City systems within the solution to inform the business logic applied to workflows and to reduce staff time spent on research & information gathering; and • Enhance the capacity of the City to leverage data, mapping, and advanced analytics to inform land use decisions and policies. • Implement a rental registration software including modules for Automated Compliance & Rent Stabilization, including but not limited to, the following workflows: o Stabilized Unit Registration o Changes in Rent o Changes in Tenancy o Landlord and Tenant Petitions o Automated Stabilization Compliance II. Software, Services, and Methodology The platform capabilities can be segmented into the following categories: Accepting New Registrations: • Provide a website for landlords to register single units or bulk register multiple units • Optionally, the platform can provide the ability to accept registrations in person at City Hall over the phone by city staff • Collecting the required data fields, documents, and identities related to each registration Docusign Envelope ID: 4E5C948E-EFE1-4600-A69E-F595D2F55ABD