CSA_Agreement_Between_The_city_of_SL_&_Opportunity_Space INC._DBA Tolemi

Home

Consulting Services Agreement between City of San Leandro and Last revised February 18, 2026 Opportunity Space, Inc. DBA Tolemi for Rent Registry Software Implementation/Operations Exhibit A – Page 2 of 5 • Follow the City-designed process for review and accepting registrations • Follow the City-designed process for owners declaring that a unit is not a rental property • Generate documents from templates such as acceptance letters, rejection letters, and payment receipts • Facilitating and documenting email communication between city staff and users • Collecting fees and remitting money back to the City Handling Exemptions: • Allowing landlords to file exemptions through a public portal • Requesting renewals of exemptions if required • Optionally, requiring owners to print and sign exemption paperwork Managing Existing Registrations: • Allow landlords to update information without additional fee collection • Automatically generate event-based notifications such as a police incident at the landlord’s property • Automatically generate and email renewal reminders to landlords prior to expiration • Provide a website for landlords to renew their registration(s) • Optionally, the platform can provide the ability to accept renewals in person at City Hall over the phone by city staff • Follow the City-designed processes for review and acceptance of renewals • Generate documents from templates such as acceptance letters, rejection letters, and payment receipts • Facilitating and documenting email communication between city staff and users • Collecting fees and remitting money back to the City Handling Non-Compliant Landlords: • Identify rentable rental units that have not registered on an ongoing basis • Generate automated communications to the owner including email, SMS, and physical mail • Identify non-compliant landlords receiving negative events such as code violations, past due liens, delinquent taxes, and tenant complaints • Identify rental properties that are sold to a new owner Reporting: • Ability to create maps in BuildingBlocks by combining registry data with the data that is already being imported. For example: o Map of all rental units o Map of rental units that have received X number of Code Violations over the past Y months Docusign Envelope ID: 4E5C948E-EFE1-4600-A69E-F595D2F55ABD