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City of San Leandro <br />Meeting Date: December 2, 2019 <br />Staff Report <br />Agenda Section:File Number:19-624 CONSENT CALENDAR <br />Agenda Number:8.E. <br />TO:City Council <br />FROM:Jeff Kay <br />City Manager <br />BY:David Baum <br />Finance Director <br />FINANCE REVIEW:David Baum <br />Finance Director <br />TITLE:Staff Report for a City of San Leandro City Council Resolution to Authorize the <br />City Manager to enter into a Service Agreement Amendment No.1 with HdL <br />Companies to Continue Providing Business License Tax Administration <br />Services Not to Exceed Amount of $135,000 and to Appropriate Funds from the <br />General Fund Economic Uncertainty Fund Balance in the Amount of $135,000 <br />SUMMARY AND RECOMMENDATIONS <br />Staff recommends (1) that the City Council approve and authorize the City Manager to enter into a <br />service agreement amendment no. 1 with HdL Companies (HdL) to continue providing Business <br />License tax administration and management services. The services will include the processing of <br />new business license accounts and renewals, updates to the applications, reports and website, <br />payment processing, on-line services, business support, and collection services. And, (2) that the <br />City Council appropriate funds of $135,000 from General Fund Economic Uncertainty fund <br />balance for these purposes. Finance staff estimates that revenue generated from the annual <br />business license program will fully offset these costs. <br />BACKGROUND <br />On December 3, 2018, the City of San Leandro City Council approved a pilot project to contract <br />with HdL Companies (HdL) to provide business license administration and management services <br />for 2019 through November 30, 2019. <br />The City Council approved this pilot project in order to protect the City’s business license tax <br />revenue stream, supplement staff activities with a contractor that specializes in municipal <br />operations and revenue enhancement services, and to continue to maintain high levels of <br />customer service. The end goals were to increase business license compliance, increase <br />business license revenues, and realize cost savings to the City. <br />Analysis <br />Page 1 City of San Leandro Printed on 11/27/2019 <br />63