Laserfiche WebLink
City of San Leandro <br />Meeting Date: March 15, 2021 <br />Staff Report <br />Agenda Section:File Number:21-126 CONSENT CALENDAR <br />Agenda Number:8.D. <br />TO:City Council <br />FROM:Fran Robustelli <br />Interim City Manager <br />BY:Jeff Kay <br />City Manager <br />FINANCE REVIEW:Susan Hsieh <br />Finance Director <br />TITLE:Staff Report for a City of San Leandro City Council Resolution to Approve a <br />Consulting Services Agreement with CivicPlus for Design and Implementation of <br />a New City Website for $78,873.56 <br />SUMMARY AND RECOMMENDATIONS <br /> <br />Staff recommends that the City Council approve a resolution authorizing the City Manager to <br />execute a Consulting Services Agreement with CivicPlus for the services needed to replace the <br />City’s website. The contract is for $78,873.56. <br /> <br />BACKGROUND <br /> <br />The City website is the primary digital tool to engage with the public and to share information <br />regarding City operations and services. The current website’s Content Management System <br />(CMS) is used by all City departments to create, share, and publish information to the public. All <br />content is updated and managed by the respective City departments with general oversight and <br />support from the IT Division. The current CMS, hosted by Civica (which was acquired by <br />Granicus), was implemented in 2011 and retrofitted for mobile-friendly design in 2015 and 2017. <br /> <br />The 2020 Covid19 pandemic and subsequent shelter in place orders expedited the need to <br />provide digital services and engage with the public more online. Members of the public who live, <br />work or visit San Leandro need access to information about the services provided by the City of <br />San Leandro. The current website serves as a digital hub to share information with the public but <br />lacks functionality to provide digital services. The goals of the website update project are: <br /> <br />·City of San Leandro’s website will provide the public with access to digital services. In <br />addition to finding needed information, the public will be able to engage with the City, <br />submit requests, and initiate processes. The City’s website should be easy to <br />navigate, user centered and accessible to all individuals served by the City of San <br />Page 1 City of San Leandro Printed on 3/10/2021 <br />43