Laserfiche WebLink
City of San Leandro <br />City Council <br />Meeting Date: July 10, 2023 <br />Agenda Number: 10.e. <br />Agenda Section: CONSENT CALENDAR <br />File Number: 23-286 <br />File Type: Staff Report <br />Adopt a Resolution to Approve and Authorize the City Manager to Execute Amendment No. 3 to the <br />Existing Consulting Services Agreement with GoGo Technologies, Inc. to Provide Dispatch and <br />Concierge Services to FLEX RIDES On Demand Members in an additional amount not to exceed <br />$186,410 (for a total Not to Exceed Amount of $286,410), and to Authorize Appropriation of $186,410 in <br />Grant Funding from accounts 157-36-001-5640 and 154-36-002-5640 <br />Council Priority <br />·Sustainability and Resiliency <br />·Community Engagement and Outreach <br />·Race and Equity Initiatives <br />SUMMARY <br />Staff requests that the City Council adopt a resolution to approve and authorize the City Manager <br />to execute Amendment No .3 to the existing consulting services agreement with GoGo <br />Technologies, Inc. to continue the FLEX RIDES On Demand Program to registered FLEX RIDES <br />members, 70 years old or older or at least 18 years old plus East Bay Paratransit Certified . <br />RECOMMENDATION <br />Staff recommends the City Council approve a resolution to: <br />·Approve and authorize the City Manager to execute an Amendment to the existing <br />$100,000 consulting services agreement with GoGo Technologies for an additional <br />$186,410, for a total amount not to exceed $286,410; and <br />·Authorize the use of $186,410 from Funds 157-36-001-5640 and 154-36-002-5640 for the <br />above agreement. <br />BACKGROUND <br />The current FLEX RIDES On Demand service model provides a low-cost, fast, and convenient <br />travel option through subsidized Transportation Network Companies (TNCs) rides for members <br />who need to travel to specific locations or locations outside of San Leandro. This service is On <br />Demand and users can normally expect a driver to arrive within 5 to 15 minutes after a call. To be <br />eligible for FLEX RIDES On Demand, applicants must be registered FLEX RIDES members, 70 <br />years old or older or at least 18 years old plus East Bay Paratransit Certified. <br />Analysis <br />This proposed amendment will allow the Human Services Department to continue the FLEX <br />RIDES OnDemand program and continue delivering high-quality on-demand services to San <br />Leandro residents, including being on-time and providing proper customer service to riders. The <br />Human Services Department staff receives ongoing feedback from current riders regarding the <br />Page 1 City of San Leandro Printed on 7/5/2023