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What other opinions about or suggestions for DSFRC would you like to share with <br />us? <br />Only one substantial comment was offered: a respondent expresses slight concern <br />that as DSFRC diversifies its services, primary programs and core services may <br />suffer. <br />Conclusions: <br />The ability to get funding and maintain positive, responsible relationships with funding <br />organizations is a critical, underlying prerequisite to sustainability. One of the reasons <br />this sustainability study was launched was because of the County's desire to obtain <br />feedback on DSFRC's timely and proper use of funds. Based on the results of this survey, <br />we conclude that DSFRC is responsible in its use of funds. <br />Staff <br />DSFRC Staff, Volunteers, and Interns -Survey Results: Summary <br />Polling staff is not often done. Staff members get the opportunity to self-evaluate during <br />annual performance reviews but, other than a suggestion box, they are not routinely <br />surveyed for their opinions on DSFRC. Surveying staff is not an activity that we would <br />recommend as a routine. But for the purposes of this project, we did survey personnel on <br />various topics, the detailed results of which can be found in the Appendix G: Summary of <br />Staff Feedback of the Center's copy of this report. <br />Often staff can have ideas for improvement that strengthen the agency. In addition, staff <br />morale can be a predictor of turnover -which can greatly impact the agency's <br />sustainability. <br />Center surveys were delivered in English and Spanish, in hard copy and electronically to <br />115 Center employees, volunteers, and interns. Forty-five people responded -though <br />most respondents did not provide answers to all questions. <br />The survey was divided into two sections. The first section asked staff to rank and <br />comment on their own departments. In our summary, we will refer to this as <br />"departmental feedback". The second section asked staff to comment on the Center in <br />general and then to rank and comment on other departments. We will refer to these <br />results as "Center feedback". <br />Ratings were on a scale of 1-5 where 1 was poor and 5 was excellent. Staff comments <br />varied greatly and so we'll only point to trends, when any exist, or to comments we <br />consider significant. <br />sustainability Study: Davis Street Family Resource Center - 4108 Page 25 of 96 <br />