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Medical Services: <br />Deparkmental~Feedbacl~" <br />a y <br />' Rat~.ug~l~~ Special Gommentis ~ ~_ <br />~ ,; <br />" <br />S re~ <br />`oz~de~rts j Avera e _' , ~ ' ` <br />Satisfaction with ~ob 3.8 <br />How well trained in ~ob 3.7 <br />How well cross-trained 2 On oin roblem no cross-trainin at all <br />Quality of supervisor's 3 <br />su ort <br />How well kept informed of 3.2 Not very well informed <br />DSFRC activities <br />Receptivity of management 3.3 Very receptive <br />and su ervisor to ideas <br />uali of service to clients 3.7 <br />Departments greatest Quality of care /free health care <br />stren hs <br />Ideas for im rovements More move ,more su lies, more staff <br />:exit F~e~ k{,=~ <br />. ~. ~ ~ Co _ ~ % i t } <br /> µ <br />Greatest stren hs Free health care dedicated staff <br />Ideas for improvements • Allow appointments <br /> • Standardized description of services <br /> • More skilled rece tionist <br />Coanselin~ Services: <br />Depa~~tu t~[ ~ , b~cl~ f Ra,~tn~ ~ Sped Cod r:~. ~~ - <br />~' <br />How well erform ~ob 4.4 <br />Satisfaction with ~ob 3.6 Man eo le overwhelmed <br />How well trained in 'ob 2.8 <br />How well cross-trained 2.2 none <br />Quality of supervisor's <br />su ort 3.6 Supervisor is great -supportive/available <br />How well kept informed of <br />DSFRC activities 2.8 Communication is poor <br />Receptivity of management <br />and su ervisor to ideas 4 <br />uali of service to clients 4.2 <br />Departments greatest <br />stren hs • Staff <br />• Su ervision <br />Ideas for improvements • More planning less crisis management <br />• Stop spreading staff so thin <br />• More ositive su ort from Exec Director <br />'~_C`en~er~l*r~e hack ~ , ~: <br />3p red Und~nt5 ,~ ~°=3 > ~ <br />~~,.~ ~~ S ~e1a~ C~~ m ~ - ` ~'= <br />~ A - _. r; .. <br />'~ <br />sustainabiliry Study: Davis Street Family Resource Center - 4/08 Page 26 of 96 <br />