Laserfiche WebLink
tCRA <br />Comfort/Safety <br />1008 Employee transportation lurvey <br />Comfort and safety get high marks, with nearly six out of ten (58%) rating them as excellent. <br />Table 8 -Comfort/Safety <br />Comfort/Safety Percent <br />1 -Poor 2% <br />2-Fair - <br />3 -Average 12% <br />4- Good 29% <br />5 -Excellent 58% <br />Driver Courtesy <br />Driver courtesy is a strength of the program; 95% give the driver high marks. <br />Table 9 -Driver Courtesy <br />Driver Courtesy Percent <br />1 -Poor - <br />2-Fair - <br />3 -Average 5% <br />4- Good 25% <br />5 -Excellent 70% <br />Summary of Ratings <br />Higher scores indicate higher satisfaction. Shuttle riders give most aspects of the LINKS <br />shuttles high scores. There are only slight changes from 2007. Table 10 summarizes the ratings. <br />Table 10 -Summary of Ratings <br />Attribute 2007 2008 <br />Overall Quality 4.4 4.5 <br />Schedule 4.1 4.2 <br />Comfort/Safety 4.5 4.4 <br />Driver Courtesy 4.7 4.7 <br />Valerie Brock Consulting Q June, 1008 <br />