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The overall increase would be seven full time and one part- time positions. Many of the new positions return the department to past personnel levels. The following would be the staffing levels in the best case scenario: . Add two new public safety dispatcher positions to manage the projected increase in calls for service into the Communication Center. It is anticipated that we will have an increase of 20-25% in the number of calls received when the 911 cell phone calls begin to come directly into the Communication Center. This will result in approximately 15,000 additional calls during the coming years. We will also need an additional console/workstation in the Communication Center to be utilized during peak hours. . Add two more records clerks to allow us to provide more expanded customer service at the front counter. The additional staff will also permit more timely data entry into the recently purchased New World Computer System, resulting in the development of a more effective data base. . Add two jailer positions. These additional jailers will allow the staffing of two per shift, enhancing employee safety and minimizing liability. Additionally it is anticipated that officers will spend less time in the jail aiding in the booking process of arrestees. 4. Add a full-time crime analyst position which has been vacant for the past ten years. The position will provide updated information to staff on crime trends, which will be utilized for targeted enforcement. The breakdown of crime trends in smaller geographical areas within the city can be shared not only with the staff, but also with members of the community. This position would work very closely with the crime prevention officer in disseminating information to various watch groups, community organizations and homeowner associations. . Add a second part-time Live Scan clerk in the records section, allowing for expanded coverage to service the community. . Provide additional advanced training to the non - sworn staff. Enhanced training would provide for better customer service while assisting the public in various capacities. .Worst Case Scenario for the Support Services Division would be the loss of three non sworn positions. This division is currently functioning at minimum staffing levels in most of the sections, and would not be able to adequately operate 16 with further reductions. The following would be the staffing for a worst case scenario: . Eliminate one dispatch position from the Communication Center. The reduction would impact our ability to answer calls for service in a timely manner, negatively impacting customer service. 2. Eliminate two records clerk positions. The loss of these positions will severely impact customer service and cause delays in the area of data entry. Many of the functions that are required of the position will have to be completed by the reduced staff on an overtime basis. 3. Reduce attendance to mandated training classes only. 1. The Best Case Scenario for the Administrative Services Division would be the addition of one sworn officer position and an increase in the funding to support increased training, recruiting and development of an interactive website for the community. The following would be the staffing and programs for the division in the best case scenario: 1. Add one full-time crime prevention officer position. The officer currently assigned to work crime prevention also has the responsibility of coordinating in-service training for all of the sworn and non - sworn staff, and reporting that training to the State of California. The current officer is also involved in the recruiting and hiring of new department personnel. The new position would be responsible for all crime prevention and business watch groups, and act as the liaison for community based groups. Additionally this position would manage a crime free multi housing program for the local apartment managers. It is anticipated that this crime prevention officer would work closely with the crime analyst position to keep the community and the department informed about crime trends. 2. Develop an interactive webpage for the community to have more access to the department and information about police activities. The department and community are very eager to develop a method of disseminating information in a more timely fashion, and allow for the information to flow both ways. We feel that this would meet those needs. . Have the ability to provide more specialized internal and external training to all members of the department. The more expertise each member of the agency possesses, the better suited they are to handle the diverse needs of the community.