Agmt 2009 Eden Council for Hope and Opportunity ECHO Housing (2)

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San Leandro Community Assistance Fundin ORGANIZATION: ECHO Housing PROGRAM TITLE: Fair Housing Services GRANT APPLICATION 2. Objectives -Program Outputs and Outcomes Please submit no more than two Objectives. In many cases, only one Objective may be sufficient. See Page 14 for Example of Completed Program Objectives Form 4bjectlve #1 a. Program Premise (if..., then...): If fair housing laws are enforced, then the probability will increase that housing owned by landlords who violate fair housing laws will be accessible to protected classes thereby preventing homelessness. b. Program Activities (Describe the services to be provided that will be in your agency's Scope of Work): Develop and disseminate public service announcements once a quarter; arrange for a radio or television appearance; recruit, screen, and train checkers to investigate illegal housing practices and policies; conduct an investigation of all complaints of illegal housing discrimination based on race, sex, HIV status, sexual orientation, ethnicity, marital status, mental or physical disability, occupancy standards, religion or family composition, reported within 24 hours of receipt of complaint, whenever feasible, using trained testers; provide conciliation services if illegal discrimination may have occurred and if the complainant so desires, or prepare evidence obtained from investigations, and seek and deliver this information to cooperating attorney or responsible agency when appropriate, if complainant so desires. c. Program Outputs (The direct quantifiable products of program activities, such as the number of meals provided or participants served. Program outputs should be measurable and realistic): BY JUNE 30, 2009 (12 MONTHS):'I4 hOUSeh01dS Served BY JUNE 30, 2010 (24 MONTHS): 28 households served d. Program Outcomes (Program Outcomes =The benefit for program participants. Who benefits, what will change, by when, how will you know.): BY JUNE 30, 2009 (12 MONTHS): 75% or 11 of 14 complainants, who have been denied housing or are in danger of losing their housing because of illegal housing discrimination, will be afforded conciliation, or referrals to attorneys or governmental agencies for enforcement to make the subject rentals accessible to protected classes. BY JUNE 30, 2010 (24 MONTHS): ~5% or 22 of 28 complainants, who have been denied housing or are in danger of losing their housing because of illegal housing discrimination, will be afforded conciliation, or referrals to attorneys or governmental agencies for enforcement to make the subject rentals accessible to protected classes. e. What are your sources of data? (List only those sources to which you have access: Number of complaints made by tenants, tester reports, monthly and quarterly reports, follow-up with clients. f. What data collection/methods will you use? (If you have not tested a method, state when you will do so): Inquiry and complaint forms, tester report forms, monthly and quarterly performance reports. -21 - CDBG Agreement with ECHO Fair Housing Services FY09-10