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compliance assessment. As a means of expediting the project, a document request will be <br />submitted to the City and ACI immediately upon receipt of a written or verbal "Notice to <br />Proceed" from the City. <br />Project Approach <br />R3's proposed Project Approach is presented below2. We suggest that the Project Approach be <br />reviewed during the Kick-off Meeting (Task 1.2) to ensure that all parties fully understand the <br />project scope, schedule, deliverables, expectations and communication protocol. <br />Task 1 Performance Review <br />Objective - To determine compliance with the applicable terms and conditions of the <br />franchise agreement; including Exhibit E (Operational Standards); review the <br />effectiveness of current operations; and ident~ opportunities for program <br />improvement. <br />Task 1.1 Documenti Request and Review <br />Upon authorization by the City, R3 will provide the City and ACI with a preliminary list of <br />required documents to perform the performance review and financial compliance assessment. <br />This will allow the City and ACI to assemble the required documents so the Project Team can <br />immediately begin work. <br />A preliminary list of documents may include, but is not necessarily limited to, the following <br />items (for the last three years, unless otherwise noted): <br />From the City: <br />^ Current solid waste ordinances and resolutions; <br />^ Current franchise agreement and all amendments;3 <br />^ Correspondence between the City and ACI regarding service complaints; <br />^ Correspondence between the City and ACI regarding any other relevant contractual <br />matters; <br />^ Report of monthly franchise fees received; <br />^ Report of revenue neutrality payments received; and <br />^ Quarterly and annual solid waste reports prepared by ACI for the City. <br />From ACI: <br />^ Audited financial statements; <br />^ Tonnage records by subscription class and program type, including disposal, recycling <br />and green waste; <br />^ Tonnages delivered to facilities other than the Davis Street Transfer Station; <br />^ Customer subscription levels by customer type and service area; <br />^ Annual and monthly billing registers; <br />^ Route maps and current route lists and collection schedules; <br />^ Public education and outreach materials provided to the public; <br />^ Records of franchise fees paid to the City; <br />~ While it is our intention to perform the Tasks as described, it may be necessary to adjust our focus or level of effort <br />based on the availability of data and/or the relative importance of each task in order to maximize the effectiveness or <br />our review. Any such adjustments will be discussed with and approved by City Staff. <br />3 Some of these documents have already been provided to R3. <br />Consulting Services Agreement between 3/14/2005 <br />City of San Leandro and R3 Consulting Group, Inc. Page 18 of 18 <br />