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6. Outside connections to the HdL business license and land management databases HdL applications rely on the integrity of the databases to operate properly. As such, it is critical that any outside connection to the database be implemented with HdL's full knowledge and participation. + Only "read only" connections will be established to the HdL database. + No modifications will be made to the HdL database, including database/table design and data content. • Any repair work necessary due to violations of the above items will be outside the scope of normal contract maintenance, and as such will be billable to the client. The City shall contact HdL for instructions if any added functionality is required, including reading additional data or writing to the HdL database. D. PROJECT PLAN The City has provided project plan guidelines for the implementation of the Business License system. It wishes the system to be operational for billing by December 15, 2004, fully operational by January 10, 2005, historical data conversion by February 1, 2005, with a final acceptance on March 4, 2005. HdL recommends that all data conversion be accomplished before the December 15, 2004. Based on our prior experience, this will be a smoother and less disruptive process. Generally, a business license installation takes 150 days to complete. Because the City desires to be operational for the December renewal cycle, HdL proposes a compressed project schedule to meet the December 15t" date as shown in the table below. "Operational for billing" will mean that all data has been converted, renewal notices can be generated, applications for new licenses can be accepted, fee and penalty calculations are in place and payments can be processed. Forms and reports necessary to these operations will be in place. Training will have been provided to staff. Items that may not be completed include department approvals, lock box processing (if this option is elected), interface to the Eden Gold financial system, population of parcel data in the land management module, the link to the City's current provider of sales tax information and any remaining forms, letters and reports. These items will be completed by February 1, 2005. Consulting Services Agreement between [September 15, 2004] City of San Leandro and HdL Software LLC Page 18 of 34