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O4 5~9 <br />f~,CJe/ <br />~~~~s~~~~Y~s <br />City of San Leandro <br />Active Directory and Exchange 2000 Infrastructure Proposal <br />Pricing for Labor and Project Deliverables Supplement <br />March 31, 2003 <br />This Pricing and Deliverables Quotation supplement is based on the Active Directory and <br />Exchange 2000 Infrastructure Proposal developed for the City of San Leandro by ExtraTeam <br />working under CMAS contract number: 3-99-70-0861A. <br />Introduction & Goals <br />The current City of San Leandro IT infrastructure is based upon Novell's Netware and <br />GroupWise products. Due to spiraling support costs, this infrastructure is now in need of <br />replacement. ExtraTeam have proposed a new network built upon Microsoft's Active <br />Directory using Windows 2000 and Exchange 2000 technologies. <br />This project shall provide aleast-impact migration to the new technology. In the process of <br />the migration, the City's IT Staff will maintain a partner role, obtaining needed hands-on <br />training and knowledge transfer. This solution will lower the City's future total cost of <br />ownership while providing a reliable, supportable, feature-rich, secure system with the <br />latest of today's technologies. <br />Project Deliverables: <br />ExtraTeam shall provide the following deliverables as part of the project: <br />Program/Project Management <br />ExtraTeam shall provide a named Program Manager that will be the Single Point of Contact <br />for escalation and resolution between ExtraTeam and the City of San Leandro throughout <br />the Project. The program manager shall provide: <br />• detailed task list and time line management <br />• work scheduling and resource management <br />• consolidated delivery of documentation <br />• liaison with other vendors/service providers <br />• regular meetings with the customer and ExtraTeam <br />• partner with City IT management in the decision and policy making process <br />• ExtraTeam agrees to gain prior approval from a designated authority, from the City <br />of San Leandro's Information Services staff, before making any modifications to the <br />network that may impact the pertormance or availability of the network. The <br />program manager shall be the point of contact for all such communications. <br />Workstation Image & End-User Applications <br />EXHIBIT A-1 <br />