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8D Consent 2011 1003
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8D Consent 2011 1003
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Last modified
11/2/2011 1:01:27 PM
Creation date
9/27/2011 4:46:21 PM
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CM City Clerk-City Council
CM City Clerk-City Council - Document Type
Staff Report
Document Date (6)
10/3/2011
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PERM
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_CC Agenda 2011 1003
(Reference)
Path:
\City Clerk\City Council\Agenda Packets\2011\Packet 2011 1003
Reso 2011-174
(Reference)
Path:
\City Clerk\City Council\Resolutions\2011
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b. County's remedies for any breach are non - cumulative and in addition to any other <br />remedy available to the County. <br />c. If the County determines any breach has occurred, County may require Contractor to <br />submit a corrective action plan. Failure to submit and implement any requested <br />corrective action plan may be considered a material breach. <br />16.4 Continuous Service Delivery - Contractor agrees that there is a public health and safety <br />obligation to assist County in every effort to ensure uninterrupted and continuous service <br />delivery in the event of a material breach, even if Contractor disagrees with the <br />determination of material breach. <br />16.5 Annual Performance Evaluation <br />a. The County may evaluate the performance of the Contractor on an annual basis. <br />Contractor shall provide a report to the County to assist in this evaluation within 60 <br />calendar days of written notice by County of its intention to conduct a performance <br />evaluation. <br />b. The report may require the following information: <br />• Response Time performance <br />• Clinical performance in accordance with the Quality Management Plan <br />• Innovative programs that have been initiated to improve system performance <br />• Update on community education programs and other community initiatives <br />• Other information as requested by County <br />• Other information Contractor would like considered by County. <br />16.6 Assurance of Performance <br />a. If at any time, the County believes Contractor may not be adequately performing its <br />obligations under this Agreement or that Contractor is not performing the Services as <br />required by this Agreement, Countyshall provide notice to theContractorspecific nature <br />of Contractor's deficient performance and may there upon request from Contractor <br />prompt reply as to the notice of deficiency, and a written plan acceptable to County, for <br />the correction of deficiencies in Contractor's performance. <br />b. Contractor shall provide such reply and a written plan within ten (10) calendar days of <br />the receipt of the County's notice, and shall thereafter diligently commence and fully <br />perform such written plan. <br />
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