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Page 2 of 21 <br />Alameda CTC Paratransit Program Plan Application <br />Application Period July 1, 2013 through June 30, 2014 <br /> <br />Paratransit Program Plan Application <br />Due by March 1, 2013 <br /> <br />CONTACT INFORMATION <br />Paratransit Program Agency: <br />Contact Name: <br />Title: <br />City of San Leandro <br />Heather Hafer <br />Senior Services Supervisor <br />Phone Number: (510) 577-6079 <br />E-mail Address: hhafer@sanleandro.org <br />Date Submitted: <br /> <br /> <br />TYPES OF SERVICES PROVIDED <br />1. What type of paratransit projects and programs will Measure B fund? To answer this <br />question, complete the Table A Attachment (Table A tab) in the Microsoft Excel workbook. <br />Describe the projects and/or programs your agency plans to implement with Measure B <br />funding during fiscal year 2013-2014 (FY 13-14). (See question 1A that follows.) <br /> <br />Please include BOTH base program AND gap-grant funded programs in the Table A <br />Attachment. For programs funded exclusively through gap, indicate “Other Measure B” as <br />the source of funds in Table B. <br /> <br />As noted in the comments in Table A, only the following services/programs are eligible for funding <br />through Measure B: <br /> Management/Overhead: Program oversight, planning, budgeting, participation in <br />regional/countywide meetings. Please include admin/labor even if it is paid by the City for <br />accurate reporting of full program expenses. <br /> Customer Service/Outreach: Activities associated with educating consumers about services that <br />are available to them, answering questions from consumers and taking, tracking and responding <br />to complaints and commendations. <br /> ADA-mandated Paratransit: Paratransit services provided by fixed-route transit operators to <br />fulfill requirements under the American’s with Disabilities Act. <br /> City-based Door-to-Door: Pre-scheduled, accessible, door-to-door service provided by city. <br />Provides a similar level of service to mandated ADA services; designed to fill gaps not met by <br />ADA-mandated providers and/or relieve ADA-mandated providers of some trips. <br /> Taxi Program: Provides a same day, curb-to-curb service intended for situations when consumers <br />cannot make their trip on a pre-scheduled basis; allows eligible consumers to use taxis at a <br />reduced fare.