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Page 6 of 21 <br />Alameda CTC Paratransit Program Plan Application <br />Application Period July 1, 2014 through June 30, 2015 <br /> <br />6. Describe how results from the community outreach and empirical surveys or analysis <br />described in Questions 4 and 5 were used to guide the development of the program plan. <br /> <br />The most common request we received was to include the San Leandro Kaiser Hospital on one of <br />our Flex Shuttle routes. After reviewing the routes we decided to incorporate the San Leandro <br />Kaiser Hospital on both the North and South routes. Riders seem very happy about this program <br />change. <br /> <br />The other requests we receive are extended hours of service and Flex Shuttle service on the <br />weekends. Unfortunately, we don’t have the funding available to incorporate these suggestions, <br />but it is something we always have in mind for the future. <br /> <br /> <br />7. Did you (or will you) get a Governing Body Resolution to authorize submittal of this plan? <br />[X] Yes <br />[ ] No <br /> <br />If yes, please indicate the date that the plan was approved or is scheduled for action: <br /> <br />The approval of the 2014-2015 Paratransit Program Application is scheduled for the San Leandro <br />City Council meeting for May 19, 2014. <br /> <br /> <br /> <br />OUTREACH <br />8. How do community members and potential users learn about the Measure B-funded <br />services provided in your community? <br /> <br />Community members and potential users learn about the Flex Shuttle service in the following <br />ways: <br /> <br /> City Website <br /> Local Access Channel <br /> Recreation Activity Guide (delivered to San Leandro households three times per year) <br /> Activity Display Screen (PowerPoint presentation that plays throughout the day at the <br />Senior Community Center) <br /> Signage on Flex Shuttles and at Flex Shuttle stops <br /> Flex Shuttle flyers, applications and routes/map (always on display at the Senior <br />Community Center and Marina Community Center) <br /> Annual Flex Focus Group Meetings <br /> Paratransit Educational Workshop <br /> Direct Outreach <br /> <br />Flex shuttle information is available at all City locations: Marina Community Center, Senior <br />Community Center, Libraries and City Hall. <br /> <br />Direct Outreach: Staff conducts off-site outreach at neighborhood meetings and senior living <br />facilities.