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<br /> <br />65 SECTION 3: RESPONSE REQUIREMENTS | 2014_0122 <br /> <br />C RESPONSE REQUIREMENTS: QUALIFICATIONS <br />M <br />= <br />MANDATORY <br />MEETS <br />UNDERSTAND <br />& WILL <br />COMPLY? <br />5 <br /> <br />REFERENCES. Submit five (5) examples of current or previous states or other larger governmental entities <br />and/or large educational institutions that have or are currently receiving similar products and services to those <br />proposed by the Responder for this solicitation. List any contracts where the responder has been awarded a <br />statewide price agreement for computer equipment by a central purchasing au thority. These must be for <br />Contracts that have been in place during the past three years. The information required in response to this <br />specification should include the name and telephone number of the Contract Administrator, the dollar value of the <br />Contract, plus the effective dates of the contract(s). The State reserves the right to contact these entities. <br /> <br /> <br />M <br />YES NO <br />6 CUSTOMER SATISFACTION. Describe success in customer satisfaction. This could include current customer <br />satisfaction statistics or survey results concerning the quality of the Products and services offered. <br /> <br />YES NO <br />