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<br /> <br />64 SECTION 3: RESPONSE REQUIREMENTS | 2014_0122 <br /> <br />C RESPONSE REQUIREMENTS: QUALIFICATIONS <br />M <br />= <br />MANDATORY <br />MEETS <br />UNDERSTAND <br />& WILL <br />COMPLY? <br />has the option of utilizing partners. Only partners approved by the Participating State may be deployed. The <br />participating State will define the process to add and remove partners in their participating addendum. <br /> <br />If partners are proposed, describe: <br /> process to qualify partners and sales personnel to represent the product. <br /> business relationship between partners and the manufacturer and services to be performed; for example, <br />if partners will only be used for assistance in locating products/services; or if partners will be used to <br />accept orders and payments (with the agreement of the Participating State). <br /> how partners are certified <br /> how partners are contractually bound to the Master Agreement terms and conditions; and <br /> how partner sales will be accurately tracked and reported. <br /> Remedy plan if the partner or sales personnel are not in compliance. <br /> <br />4 <br /> <br />EQUIPMENT AND SERVICES OVERVIEW. Describe ability to provide computer equipment and the services <br />related to supporting the equipment. Include an overview of how the equipment is delivered and serviced. <br />Thoroughly describe offerings and the ability to provide these services (not all services may be applicable to <br />each band): <br /> Warranty - Break Fix – Non-Warranty <br /> Standard non customized Training <br /> Installation/de-installation <br /> Support <br /> Migration <br /> Asset Tagging <br /> Staging/Deployment <br /> Image loading <br /> Image Consulting <br /> System and Server Configuration <br /> Rack and Stack Configuration <br /> Maintenance <br /> Custom service solutions <br /> Asset Management <br /> Recycling/disposal <br /> Training and Certification <br /> Other services available as allowed in the solicitation <br /> <br /> <br /> <br /> <br /> <br /> <br />M <br />YES NO