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21Tech Response: <br />San Leandro’s Information Technology RFQ for Accela Development Services Page 22 of 34 <br />#TASK NAME REQUIREMENT TYPE EX.RESPONSE <br />(HRS) <br />LOW <br />(HRS) <br />HIGH <br />16.Report Scheduled by today <br />department <br />Inspection scheduled for 6/9. However <br />it does not show up to be printed out <br />in, "Scheduled by today department." <br />Fix Report Yes San Leandro is using internal APO, where the <br />property is stored directly in the Accela <br />database (L3ADDRES, L3PARCEL, L3OWNER, <br />etc.) rather than XAPO (GIS). We would want <br />to validate that the search portlets in ACA and <br />AA are successfully querying these tables, and <br />this includes checking the portlets, FIDs, and <br />System Switches in AA and the property search <br />settings in ACA. <br />16 20 <br />17. Missing Clients Client unable to pull up in Accela Bug Fix Yes Effort will be less for this report than a new <br />build because it has already been written and <br />just needs some modifications. Scope will <br />include business analysis, specifications for <br />encroachment-related content that needs to <br />be added, mock-up, revision to Crystal file, <br />load within Accela Report Manager, unit <br />testing, and user acceptance testing. <br />Estimated hours will increase if it is <br />determined that additional configuration <br />and/or data migration is necessary to support <br />revised report content. <br />6 10 <br />18.Permit error Multiple Issues with this permit; Client <br />unable to schedule with Accela, Kathy <br />unable to schedule. Kathy's computer <br />shows one inspection completed and <br />fees paid. Jerome Smith Jr's computer <br />was unable to schedule an inspection <br />shows no inspections completed and <br />fees unpaid. <br />Bug Fix Yes Without having looked at your examples, it <br />sounds like this issue pertains to clients <br />(assume this equates to licensed professionals) <br />not being searchable within AA / ACA. We can <br />look at your search portlets, FIDs, and <br />reference/transactional data to get to the <br />bottom of this. <br />N/A N/A <br />19. Inspection error Inspection scheduling error message, Bug Fix Yes Per call with San Leandro on 11/9/15, this has <br />already been resolved. <br />4 12 <br />304